This role is key to ensuring seamless coordination between sales, design, project management, warehousing, logistics, and installation teams. The ideal candidate will bring strong leadership, process improvement expertise, and a deep understanding of contract furniture dealership operations.
What You'll Be Doing

• Oversee all operational activities including project coordination, logistics, warehouse management, and installation scheduling
• Develop and implement efficient processes and workflows that improve project delivery and customer satisfaction
• Lead and mentor a multidisciplinary operations team, ensuring high performance and collaboration
• Work closely with sales, design, and project management to ensure smooth project hand-offs and execution
• Manage vendor and supplier relationships related to warehousing, transportation, and installation services
• Monitor key performance metrics, budgets, and resource allocation to optimize operational efficiency
• Drive continuous improvement initiatives and leverage technology/tools to enhance operational capabilities

What We're Looking For

• 7+ years of operations management experience, preferably within commercial furniture dealerships, interiors, or related industries
• Proven leadership skills managing cross-functional teams in logistics, project coordination, and warehousing
• Strong process-driven mindset with a track record of improving operational workflows
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent communication and interpersonal skills to collaborate across departments and with external partners
• Familiarity with project management software and operational tools commonly used in furniture dealerships (e.g., CET Designer, ERP systems)
• Detail-oriented, proactive problem solver who thrives on accountability