Job Summary
We are seeking a dedicated and experienced Restaurant Supervisor to oversee daily operations in our vibrant dining establishment. The ideal candidate will possess a strong background in the food service industry, with a focus on delivering exceptional customer service and maintaining high standards of food quality. As a Restaurant Supervisor, you will play a crucial role in ensuring the restaurant runs smoothly, efficiently, and profitably while fostering a positive work environment for staff.

Duties

• Supervise daily restaurant operations, including staff management and customer service.
• Ensure compliance with health and safety regulations, including food handling and preparation standards.
• Mentor, and evaluate staff performance to enhance team productivity.
• Handle customer inquiries and complaints promptly to ensure satisfaction.
• Oversee the use of POS systems for efficient order processing and payment handling.
• Collaborate with kitchen staff to ensure timely food preparation and presentation.
• Develop and implement strategies to improve service quality and operational efficiency.

Skills

• Proven experience in restaurant supervision or similar roles within the food industry.
• Strong knowledge of food preparation techniques and kitchen operations.
• Excellent customer service skills with the ability to resolve conflicts effectively.
• Proficient in supervising staff and managing team dynamics.
• Familiarity with POS systems for transaction processing.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with the capability to manage multiple tasks simultaneously.
• Knowledge of health regulations related to food handling and safety practices.

Join our team as a Restaurant Supervisor where you can make a significant impact on our guests' dining experiences while leading a passionate team dedicated to excellence in the food service industry.

Job Types: Full-time, Permanent

Pay: $19.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Ability to commute/relocate:

• Bedford, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

• When would be the earliest you can start?
• Are you available for day, evening, weekend shifts including holidays? (the schedule will be on a rotation from Sunday to Saturday - successful applicant but be able to work full time hours in a 7 day week)
• Explain your supervisor experience? please give details regarding what your duties included and list of responsibilities.
• Do you have dates or time needed off in the next 6 months?
• What POS software have you worked with in the past?

Experience:

• Supervising: 2 years (required)
• Customer service: 2 years (required)
• Bartending: 2 years (required)
• Inventory management: 2 years (required)
• Schedule management: 2 years (required)
• Food service: 2 years (preferred)

Licence/Certification:

• Serve Right (Nova Scotia) (preferred)

Work Location: In person