Job Summary:

We are seeking a highly skilled and detail-oriented Processing Administrator to join our team in Mississauga, Ontario. The successful candidate will be responsible for providing administrative support to ensure the efficient processing of data, maintenance of quality systems, and adherence to local rules and regulations. This role will also involve general administrative duties, special projects, and collaboration with various business areas to drive business excellence.

Key Responsibilities:

• Review and process traffic violations, ensuring accuracy and compliance with customer rules and regulations
• Maintain a working knowledge of local rules and regulations, ensuring that all work is completed in accordance with established guidelines
• Perform daily checks on systems to ensure optimal functionality and identify areas for improvement
• Monitor service request workflow, including Fresh Desk Tickets, and assist with processing backlog and incoming requests
• Collaborate with the team to create, maintain, validate, and communicate Knowledge Management Materials, including training documents, SOPs, checklists, job aids, and matrices
• Assist in special assignments and projects as needed, including root cause analysis (RCA) creation and documentation
• Provide general administrative support, including data entry, filing, and record-keeping
• Develop and maintain spreadsheets, reports, and presentations using Microsoft Office products (Excel, Word, PowerPoint, Adobe)
• Coordinate meetings, appointments, and shipping arrangements as needed
• Maintain strict confidentiality on all matters and handle sensitive information with discretion
• Develop and implement process improvements to increase efficiency and productivity
• Collaborate with cross-functional teams to achieve business objectives and drive continuous improvement

Requirements:

• High School Diploma or GED equivalent required; degree-level education preferred
• Minimum 1 years of experience in a similar role, with intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint, Adobe)
• Ability to pass background checks and maintain a high level of business ethics
• Capable of learning internal proprietary computer software applications, including Quickbase and SAP (or other ERP/MRP databases), Knowledge of similar applications is an asset
• Effective communication skills, both written and verbal, with the ability to work well in a team environment
• Possess "soft skills" including personal effectiveness, creative problem-solving, and strategic thinking
• Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines

PHYSICAL REQUIREMENTS:

• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle, or feel objects, tools or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.

Company DescriptionJenoptik is an industry leader in high performance optical systems and healthcare & industry solutions. Optical technologies are the very basis of our business. Our customers primarily include companies in the semiconductor equipment, automotive and automotive supplier, medical technology, defense and security as well as the aviation industries. With more than 30 facilities across the globe and 8 offices in the US, Jenoptik is present in more than 80 countries. Join us to make a difference and experience Sharing Excellence on a global scale.Company DescriptionJenoptik is an industry leader in high performance optical systems and healthcare & industry solutions. Optical technologies are the very basis of our business. Our customers primarily include companies in the semiconductor equipment, automotive and automotive supplier, medical technology, defense and security as well as the aviation industries. With more than 30 facilities across the globe and 8 offices in the US, Jenoptik is present in more than 80 countries. Join us to make a difference and experience Sharing Excellence on a global scale.