Responsibilities:

• Leads the elicitation, elaboration, analysis and validation of business requirements and data needs
  
• Plans and facilitates workshops to gather requirements and create user stories
  
• Provide support during the design, implementation and testing phases of the project
  
• Supports the product manager and product owner to refine and groom the product backlog
  
• Analyze business requirements to identify solution options or improvements
  
• Works with the developers to align business requirements with solution capabilities
  
• Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required
  
• Proactively raise risks/issues and propose mitigation strategies
  
• Conduct feasibility analysis, scoping and provide work estimates on user stories
  
• Conduct Joint Requirements Planning and Joint Application Design sessions
  
• Analyze and map processes / data for current state and future state
  
• Review and provide feedback of technical design documents
  
• Conducts product walkthroughs / demonstrations at the end of each sprint cycle
  
• Facilitate and produce Sprint artefacts as required
  

Knowledge Transfer Requirements:

• Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
  
• All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
  
• Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions
  

Experience and Skill Set Requirements:

Must Haves:

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  
• Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
  
• Experience with all stages of system implementation in complex solutions
  
• Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems
  
• Excellent communication skills, both written and verbal
  

Nice to have:

• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
  

Skill Set Requirements:

Skill Set:

• Experience working in agile / iterative delivery teams
  
• Proven experience with all stages of system implementation for complex large scale applications
  
• Proven experience facilitation of client meetings/workshops, interpretation of business needs to technical requirements
  
• Experience creating and documenting detailed user stories
  
• Experience working with Public Sector applications, databases and systems; using COTS products such as Oracle Siebel
  
• Excellent analytical, problem solving and decision-making skills
  
• Experience conducting feasibility analysis, scoping and providing project work estimates
  
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
  
• Experience planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
  
• Demonstrated experience facilitating product demonstrations and/or sprint reviews
  
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
  
• Excellent facilitation, presentation, time-management and problem-solving skills.
  
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders
  
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities
  
• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
  
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
  
• Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
  
• Able to resolve issues in a timely manner, provide options and recommendations.
  
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
  
• Understand business metrics and able to translate business goals and objectives into digital experiences.
  
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
  
• Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
  
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
  

Business Analysis Skills:

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  
• Experience working in agile / iterative delivery teams
  
• Expert knowledge/experience in writing detailed user stories
  
• Expert knowledge/experience creating business process maps/diagrams
  
• Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
  
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
  
• Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
  
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
  
• Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
  

Technical Skills:

• Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments
  
• Experience with all stages of system implementation in complex solutions
  
• Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems
  
• Ability to document requirements using story boarding utilizing tools such as Jira
  
• Experience with prototyping tools to deliver high quality prototypes and mock-ups
  
• Experience with business process mapping tools such as Visio
  

Soft Skills:

• Experience with agile
  
• Excellent analytical, problem solving and decision-making skills
  
• Excellent communication skills, both written and verbal
  
• Excellent meeting facilitation skills to gather requirements
  
• Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations
  
• Strong stakeholder management skills
  
• Demonstrated consensus building skills
  

Public Sector Experience:

• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
  
• Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors
  
• Experience working in accordance with policies and procedures of the Ontario Public Service
  
• Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
  
• Knowledge of Simpler, Faster, Better Services Act to support OPS' Digital First Strategy with user centric designs; familiarity with Digital Service Standards and Service Design Playbook