Are you detail-oriented, organized, and passionate about the automotive world? Queensway Automotive Group is seeking a Warranty Administrator at Erin Mills Mazda to take charge of our warranty claims process and ensure timely and accurate reimbursements from manufacturers.

Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action.

Job Duties:

• Process warranty claims in compliance with manufacturer policies
• Track claim progress and follow up on unpaid or rejected claims
• Verify repair orders for proper documentation and authorization
• Coordinate with service and parts departments to gather necessary information
• Maintain accurate warranty records and reports

Successful Candidates Possess:

• Previous experience in a dealership or automotive service environment preferred
• Strong knowledge of warranty policies and procedures
• Exceptional attention to detail and organizational skills
• Proficient with dealership management systems (DMS) and Microsoft Office
• Excellent communication and problem-solving abilities
• Possess a valid driver's license and a clean driving record.
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Self-motiving with excellent work ethic.
• Loves a fast-paced environment.

Queensway Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.