Are you a driven and customer-focused professional looking to grow your career in the payment technology space? SalesGamma is looking for a Customer Success Specialist to join our Clover Campaign. This role is perfect for someone with a strong sales mindset who excels at building relationships, upselling, and managing a portfolio of business clients.

About the Role:

As a Customer Success Specialist, you will be the primary point of contact for merchants using Clover POS systems. You'll play a critical role in ensuring customer satisfaction, resolving queries, and identifying opportunities to upsell and retain existing clients. This role requires both inbound and outbound interactions, including occasional in-person client visits. Your success is directly tied to your ability to generate revenue, maintain client relationships, and provide exceptional service.

Responsibilities:

• Manage a portfolio of business customers using Clover POS solutions.
• Handle inbound and outbound merchant inquiries, providing top-notch support.
• Conduct in-person visits with clients to strengthen relationships and ensure satisfaction.
• Drive revenue growth through upselling and expanding the book of business.
• Ensure high customer retention rates by providing ongoing assistance and value.
• Educate merchants on the benefits of Clover products and services.
• Act as a trusted advisor, helping clients optimize their payment processing solutions.

Qualifications:

• 1-3 years of experience in sales, account management, or customer success.
• Experience in the POS or payment processing industry is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage client relationships effectively.
• Proven track record in upselling and revenue generation.
• Comfortable working in a fast-paced and target-driven environment.

Why Join SalesGamma?

• Competitive hourly wage+ bonus structure – the more you close, the more you earn (based on retention of existing customers and additional services sold)
• Hands-on experience in the cutting-edge payment technology industry.
• Opportunity to work with top-tier clients and make a real impact.
• Potential for contract extension based on performance.

If you're a customer-focused sales professional with a passion for technology and relationship management, we want to hear from you!

Apply now and be a part of the SalesGamma Clover Campaign!