We are seeking a Customer Service Administrator for a Global Leader in the Apparel Industry! The pay rate for this position is $18.00/hr. We pay weekly, every Friday by Cheque or Direct Deposit. This is a full-time, Monday - Friday position, working in the office between the hours of 8:30 am - 5:00 pm. We are located in the Newmarket area. Must have a vehicle for eligibility.

Key Responsibilities include:

• Answer and direct phone calls and emails, ensuring proper notes are documented in the system.
• Perform basic duties such as customer verifications, processing orders/returns, and handling various applications, processes, forms, and requests for information.
• Assist customers and sales reps by providing accurate information about our products and services.
• Handle customer complaints by providing solutions within agreed SLA to ensure customer satisfaction.
• Produce and distribute correspondence memos, letters, faxes, and forms.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Carry out administrative duties such as invoicing, filing, typing, copying, binding, scanning, etc.

Skills and Proficiencies:

• Microsoft Office Skills - Excel, Word, PPT
• Administrative Business Writing Skills
• Strong Communication
• Reporting Analysis Skills
• Problem Solving
• Attention to Detail
• Typing Skills
• Ability to multitask

Please reply to this posting with a copy of your resume or e-mail your resume to [email protected] and mention job #025375. This will create a unique file for you in our system and helps speed up the hiring process. We thank all those that apply; however, only qualified candidates will be contacted for an interview. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.