About Us:

Lloydminster Toyota is a proud part of the Border City community, committed to delivering exceptional customer service and automotive excellence. As a growing dealership, we're looking to add an enthusiastic and customer-focused Service Advisor to our team.

Position Summary:

As a Service Advisor, you'll be the key liaison between our customers and the service department. You'll provide clear communication, schedule appointments, recommend maintenance, and ensure each customer leaves with a positive impression of their service experience. This is a fast-paced, customer-driven role that requires professionalism, accuracy, and a passion for delivering great results.

Key Responsibilities:

Greet customers and assist with service inquiries and appointments

Clearly explain vehicle issues and recommended maintenance or repairs

Provide accurate cost estimates and timelines

Coordinate with technicians to ensure timely service delivery

Communicate updates to customers throughout the service process

Build strong relationships and ensure customer satisfaction

Process repair orders, payments, and warranty claims

Maintain a clean and organized service desk

Qualifications:

Previous experience in a service advisor or automotive customer service role preferred

Strong communication and interpersonal skills

Ability to manage multiple tasks and work in a fast-paced environment

Detail-oriented with strong organizational skills

Familiarity with automotive systems and terminology an asset

Valid driver's license required

What We Offer:

Competitive salary with performance-based incentives

Full benefits package after probationary period

Ongoing training and professional development

Supportive, team-oriented environment

Opportunity to grow within an established dealership

How to Apply:

Please submit your resume and a brief cover letter to [email protected] with the subject line: Service Advisor Application – Lloydminster Toyota. We thank all applicants for their interest, however only those selected for an interview will be contacted.