Job Overview
We are seeking an enthusiastic and dynamic Brand Ambassador to represent our brand and engage with customers in various settings. The ideal candidate will have a passion for promoting products, excellent communication skills, and the ability to connect with diverse audiences. As a Brand Ambassador, you will play a crucial role in enhancing brand awareness and driving sales through effective product demonstrations and customer interactions.

Note: This is a temp-to-perm role hired through a staffing agency. Candidates will begin on an hourly contract basis, with the potential to be hired permanently after 9–12 months based on performance and business needs.

About the Brand
This is not your traditional furniture retail job. We're building a bold, modern retail experience — one where aesthetic meets personality and every customer interaction is part of the brand story. If you have an eye for design, a natural flair for conversation, and know how to sell a vibe as well as a product, we'd love to connect.

Key Responsibilities

• Greet and connect with every customer authentically — no sales scripts here.
• Guide customers through the full experience: product discovery, demos, and closing the sale.
• Deliver responsive customer service across phone, email, and in-person interactions.
• Engage with customers on social media platforms (e.g., Instagram DMs, comments).
• Use platforms like Shopify to manage orders, track inventory, and handle transactions.
• Maintain a polished, visually appealing showroom that reflects the brand.
• Collaborate closely with team members — everyone contributes across roles.
• Take ownership of showroom layout, cleanliness, merchandising, and product readiness.
• Support product photoshoots — styling, setup, and coordination.
• Create dynamic, on-brand content for social media featuring new arrivals, behind-the-scenes moments, and customer highlights.
• Manage the lifecycle of demo products — strategically rotate and liquidate as needed.
• Update floor layout and displays based on inventory, sales trends, and seasonal promotions.
• Assemble new products with care to ensure the space is always "showroom ready."
• Provide tailored service to B2B clients, including product expertise, quoting, and follow-ups.
• Use AI tools and automation to enhance customer experience and streamline tasks.
• Protect and elevate the store's online presence — manage reviews and encourage feedback.

What You Bring

• 2+ years of experience in retail sales (furniture or home décor is a strong asset).
• Warm, confident, and design-conscious — you know your boucle from your velvet.
• Familiar with tools like Shopify, email systems, and phone platforms.
• Comfortable with tech — quick to learn and adapt to digital tools.
• Natural communicator with high energy and strong customer instincts.
• Independent and proactive — you take initiative and follow through.
• Content creation skills or interest in building brand presence on social.
• Ability to support both retail and B2B customers with professionalism.

Nice-to-Haves

• Interior design or visual merchandising background.
• Ability to multitask effectively in high-traffic situations.
• Sales style rooted in storytelling and lifestyle alignment.
• French language skills (bilingualism is a plus).

Why This Role Is Different

• Join from day one and help shape a brand-new showroom experience.
• Work with a team that values personality, creativity, and hustle.
• No corporate layers — your voice and ideas matter.
• Real growth potential — top performers may be offered a permanent role after 9–12 months.
• Paid training and evolving perks as the business scales.