We are looking a well-organized, detail-oriented and proactive Demand Planner to join the Silk & Snow team. You will be responsible for the end-to-end management of inventory and continuously think of improving the supply chain of our products. You will ensure all warehouses are maintained with sufficient goods to meet the needs of current and future consumer demands.
As a Demand Planner you will:

• Develop and refine demand forecasts using historical data and advanced forecasting methods
• Analyse market trends, customer behaviour and competitive landscape to adjust forecasts
• Incorporate promotional activities and product launches into demand forecasts
• Place and manage purchase orders, coordinating with suppliers on lead times and delivery schedules
• Oversee inventory levels to prevent stock outs and excess stock, implementing optimization strategies
• Responsible for inventory control (Variance reconciliation, inventory updates, etc.)
• Identify any potential risks to the overall product supply chain and develop contingency plans while initiate & lead supply prioritization/de-risk discussions
• Collaborate with other departments to manage inventory, optimize sales and costs, provide replenishment information based on consumer trends and product categories.
• Act as the primary contact between S&S and vendors to ensure effective relationships and that materials and products are completed according to agreed timelines and meet replenishment needs
• Ensure action plans are adhered to in order to meet defined forecasting objectives
• Provide and implement solutions to improve demand forecast insight accuracy by investigating root cause of error, develop and implement solutions to drive continuous improvement and improve business decisions which in turn drive program enhancements and the development of new and innovative processes
• Ensure completion of Monthly KPI's to track forecast bias, lost sales and forecast accuracy, while communicating estimations to upper management

Qualifications
The Qualifications and Experience we like to see:

• Bachelor or university degree in Purchasing, Supply Chain, or Operations (or equivalent)
• Minimum 3-5 years of relevant work experience in Demand Planning / Demand forecasting in a retail environment
• Solid understanding of inventory management practices and procedures
• Strong understanding of supply chain management
• High proficiency with Microsoft Excel (V-look-up, Pivot tables, etc.)
• Be familiar with Power BI
• Exceptional problem solving, troubleshooting and analytical skills
• Having an entrepreneurial mindset and make decisions based on data
• Capability to multitask in a fast-paced environment
• Strong communication skills (oral and written)

Why our team members enjoy working at Silk & Snow:

• We prioritize diversity and inclusivity in our company culture
• Growth opportunities with an emphasis on hiring from within
• You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
• You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development
• We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
• Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
• Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
• We foster a healthy work-life balance with our company's supportive environment
• This is not just a job but a CAREER with potential opportunities for growth and advancement

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.
We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We're proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.