The Credit and Collections Analyst for Canada reports directly to the Credit Manager, Canada. The position manages tight deadlines and a multitude of credit responsibilities including collection of past due accounts, maintenance of credit files in accordance with credit policy, daily order release activities and maintenance of A/R reporting as required.
This is a temporary position for an estimated 12-month period. This employee may work remote but reside near Toronto.
Responsibilities:
- Resolving collections issues by examining customer payment history, credit lines and coordinating customer contact with sales staff and Credit Managers in region as required.
- Maintain credit files in accordance with policy reflecting support for credit decisions, required information to comply with applicable audit and trade credit insurer claim requirements.
- Maintain positive working relationships with sales and support functions.
- Represent the Company professionally at all times when dealing with external parties.
- Timely and proactive handling of daily order releases using common sense decision making weighing risk management with the need to ship orders on a timely basis.
- Production of accounts receivable reporting, collection status and other requested reports on a timely basis and within required deadlines.
Requirements
- Strong collaboration skills
- Excellent communication skills
- Fluent in English spoken and written
- Ability to multi-task and meet established deadlines in a fast-paced environment
- 2 or more years in a credit/collections role, with commodities experience a plus
- Experience dealing with trade credit insurance companies a plus
- Proficiency in Microsoft Office (Excel, PowerPoint and Word)
- Experience with SAP or other ERP systems.