POSITION: Manager, Information Management
REPORTS TO: Director, Corporate Regulatory Affairs
DEPARTMENT: Legal Services and Corporate Governance
LOCATION: North Bay
REFERENCE: 800-91-26
SALARY: $107,172 - $126,074
WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.
ACCOUNTABILITY STATEMENT:
The Manager, Information Management (IM) manages the planning, development and management of multiple teams to ensure the effective stewardship of the agency's information assets. This position leads a team of information management professionals to promote and facilitate good recordkeeping, access and privacy practices across the enterprise, ensuring compliance with legislative and regulatory requirements.
MAJOR DUTIES/ RESPONSIBILITIES:

• Champion the IM program, establishing its credibility, integrity, and executive presence positioning it as a key business resource.
• Communicate with key stakeholders to promote understanding of how information supports business processes.
• Define and set the goals and objectives for the enterprise IM program to ensure a comprehensive, cross-functional approach
• Demonstrate the value of the IM program to secure resources and define current and future program and staffing requirements.
• Exercise leadership, accountability and authority across multiple teams in the areas of organizational design, recruitment and retention, talent management, and labour relations matters.
• Empower staff through coaching, mentoring, collaboration and ongoing development to drive high performance
• Develop, manage, and monitor the IM cost center to support program goals and priorities.
• Oversee the development and maintenance of an enterprise-wide IM regulatory framework to guide program scope and strategic priorities.
• Communicate IM legislative, regulatory and government requirements through education and relationship-building to improve compliance.
• Review and recommend business policies and processes to comply with IM-related legislation and regulations.
• Develop and implement IM compliance strategies and enforce corrective actions to ensure proper governance, security and use of information.
• Provide information to the agency's privacy regulator and oversight ministry to demonstrate accountability.
• Provide direction and support for the agency's Access and Privacy Management and RIM programs, in accordance with FIPPA, the ARA, related regulations and best practice.
• Evaluate the effectiveness of the Access & Privacy Management and RIM programs and set improvement targets.

REQUIREMENTS:

• Degree in Information Management, Privacy, Records and Information Management, or a related field
• 5+ years of progressive leadership experience in Information Management
• Certifications in CIPM, CIPP, CIPT, AAPP, CAPP, MAPP, CRM, or IGP is preferred
• Proficient in Microsoft Office Suite and comfortable using technology; strong aptitude for learning and adapting to new systems and tools.
• Knowledge of records and information management, information security, privacy principles, and related legislation, regulations, and government directives.
• Experience working with information systems, content management systems, cloud computing, IT infrastructure and cybersecurity practices, with a solid understanding of IT operations.
• Proven ability to lead and mentor teams, manage projects, drive organizational change, and build strong, collaborative relationships across departments.
• Demonstrated skill in making informed, timely, and strategic decisions.
• Experience developing and implementing long-term strategies aligned with organizational goals.
• Understanding of business processes and how information management supports agency objectives.
• Experience identifying program needs, success factors, resource requirements, and constraints.
• Strong communication skills with the ability to engage effectively with executives, staff, and external partners.
• Proficiency in presenting complex information clearly and persuasively.
• Expertise in identifying, assessing, and mitigating information management risks.
• Strong analytical skills with the ability to assess complex issues, identify root causes, and develop effective solutions.

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.
CLOSING DATE: July 8, 2025, no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.

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