Job Summary: The Senior Manager, Post-Harvest Operations is responsible for leading the packline, warehousing, QA, and logistics functions, ensuring safe, efficient, and compliant post-harvest operations. This role collaborates with Sales and Marketing fruit selection and room opening decisions to maximize grower returns, ensures audit readiness, and drives operational performance through KPI management, ERP tools, and cross-functional collaboration. This role requires an individual who exemplifies the company values of humble, driven, and solutions-oriented.
Humble – Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.
Driven – Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.
Solutions Oriented – Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.
Role and Accountability:

• Lead all aspects of post-harvest operations, including packline scheduling, warehousing, quality assurance, food safety, and logistics, ensuring alignment with business goals and performance standards.
• Own the fruit selection and room opening strategy, collaborating with FP&A, Sales & Marketing, and QA to data-driven decisions that with fruit selection and room opening, optimize fruit processing timing, storage, and pack styles—maximizing grower returns and fulfilling contractual obligations.
• Lead food safety and compliance programs, ensuring audit-readiness and product integrity.
• Manage and align teams for optimal throughput, traceability, and inventory accuracy.
• Partner with the Sr. Manager Facilities & Maintenance to develop and maintain centralized systems for packline maintenance and equipment tracking.
• Forecast labor and production needs based on harvest and sales plans.
• Collaborate closely with Business Support Services to develop and implement training programs that enhance team skills and ensure cross-functional readiness.
• Collaborate with cross-functional teams and fellow Senior Managers to ensure seamless operational handoffs and aligned execution of company objectives.
• Develop and maintain financial dashboards and KPI reporting to drive visibility into performance and support data-informed decision-making.
• Build and lead a high-performing team by hiring A Players, using LMA (Lead, Manage, and hold Accountable), and developing future leaders. Actively model the company's core values—Humble, Driven, and Solutions-Oriented—by personally welcoming new hires, celebrating team achievements, and fostering an inclusive and empowering culture.
• Ensure that departmental Standard Operating Procedures (SOPs), policies, and procedures are developed, regularly reviewed, kept up to date, and that any changes are submitted through the appropriate approval process
• Lead Level 10 meetings with direct reports to ensure alignment with company goals and drive continuous improvement. Participate in other Level 10 meetings to contribute to organizational effectiveness.
• Lead strategic initiatives to improve efficiency, innovation, and operational excellence.
• Serve as the point of escalation for department-level issues, collaborating with other directors to ensure organizational alignment.
• Exercise discretion in giving or receiving gifts and promptly notify direct reports accordingly.
• Utilize Microsoft To-Do (or similar) for task tracking and reminders, ensuring productivity and accountability.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Strong leadership and team management skills, with the ability to inspire and develop high-performing teams.
• Proficient in task management and operational software, including ERP systems and Microsoft To-Do.
• Excellent communication skills, both written and verbal, with the ability to present complex information effectively.
• Strong problem-solving and analytical skills, with a solutions-oriented mindset.
• High emotional intelligence, professionalism, and the ability to manage competing priorities in a fast-paced environment.

Education and Experience:

• Bachelor's degree in Operations Management, Agriculture, Supply Chain, or a related field (or equivalent experience).
• Minimum 8 years of experience in operational leadership, preferably in agricultural or manufacturing environments.
• Experience with ERP systems, inventory management tools, and production systems.
• [Preferred] Certification in relevant fields, such as Lean Six Sigma or PMP.
  

In accordance with the Ontario Human rights Code and the Accessibility for Ontarians with Disabilities Act, The Company is an equal opportunity employer who is committed to providing an inclusive and barrier free recruitment and selection process. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.
Salary $130,000 annually

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