The Company:
Two friends wanted to give their wardrobes, and the wardrobes of other women, something that didnt exist in the market. A blazer, created for her. For them. The foundational element of a wardrobe fit for work, or leisureand uniquely, for a bit of both.
So from a place of intuition, the promise of the brand took shape:
- to create pieces that fit into womens lives. Purposefully.
- to create pieces that fit into womens wardrobes. Seamlessly.
- and, to create pieces that fit women. Well.
This promise continues to drive two friends, two designers, two women of many women who desire style that fits.
The Role:
The Sales Coordinator is a self-starter ready to tackle new challenges everyday. They are responsible for working with the wholesale customers on every step of order creation, management and delivery. They are the go to person for both internal HOUSE accounts as well as the larger team of sales reps to issue orders and reorders, returns, and prepare for markets. The Sales Coordinator is an inventory lead to support the wholesale team, a frequent collaborator with logistics, planning, finance and merchandising. A customer-first mindset, the Sales Coordinator works to ensure we capitalize on all sales for SMYTHE Wholesale.
You Will:
- Responsible for order upload and management for all wholesale customers, including order uploads, order syncs and EDI transmissions, along with in season returns and swaps.
- Responsible for maintaining all customer data in our ERP system, NetSuite, along with syncing profiles to our order collection software, JOOR. This includes client profiles, tax certificates, discounts and other admin. Work with Finance to ensure the profile has all necessary information for financial reporting and auditing purposes.
- Collaborate with JOOR on slight issues that could face order upload challenges.
- Responsible for data integrity of all wholesale orders, including ship dates and discounts are accurately reflected to ensure timely shipping. Provide all import documents necessary
- Partner closely with finance and logistics to ensure the order approval process is as seamless as possible.
- Partners with the Logistics and Planning on inventory moves from ATS/Buffer inventory and collaborates with Direct-to-Consumer to manage inventory needs of total business. Problem solve in season to fill as many reorder requests as possible with moving inventory (DTC stores, RTVs, Buffer Inv, etc).
- Ensure wholesale customers and agents receive the industry standard in shipment services including tracking, invoicing, payment links (where necessary).
- Partner with Account Executive to prep for major markets and in season marketing opportunities creating swatch cards, unpacking/packing samples and sending them to the US and/or overseas along with facilitating sending out samples to accounts for marketing opportunities.
- Responsible for some elements of corporate reporting.
You Have:
- Intermediate to advanced excel skills and experience building reporting.
- Excellent organizational skills and ability to prioritize urgent, ad hoc requests that come up along with necessary demands of the job (i.e. order management).
- Strong understanding of NetSuite and JOOR
- 2 years experience in order management, assistant buying, merchandising, planning or similar role
- Ability to work independently and problem solve
You'll love working here because:
- You'll work with a fun, hard-working, collaborative team with a strong entrepreneurial spirit.
- Our product is designed to embolden the people who wear it, and that includes our team
- We offer a comprehensive health and dental benefit plan funded by SMYTHE