Responsibilities:

• Coordinate with the Delivery & Eligibility Review Branch (DERB) Senior Manager to ensure business scope and objectives are met
  
• Participate in an agile-based project developing user stories and use cases, collaborating design and user feedback sessions
  
• Conduct requirements focus groups with policy/business subject matter experts and stakeholder groups to obtain:
  

• Business requirements
  
• Stakeholder requirements (defining how stakeholders will interact and use the business solutions) and
  
• I&IT solution requirements (functional, non-functional and implementation)
  

• Conduct use case review and design walk-through sessions with business stakeholders, developers and testers, update specifications as required and direct developers in the development of the application
  
• Analyze and document the as-is and to-be business processes/workflows
  
• Work closely with subject matter experts to elicit business and system requirements and business process mapping
  
• Provide business and policy analysis for business requirement development
  
• Analyze business needs and make recommendations for solution requirements and/or process improvements
  
• Document detailed business and/or system requirements, create use case model and use case specifications and associated UML diagrams, UI storyboard and specifications, and non-functional specifications
  
• Update business models including activity diagrams, conceptual and logical data models, process models, sequence diagrams, state charts, etc.
  
• Conduct form design, data analysis, workflow analysis and process design for automated and non-automated interfaces
  
• Support the development of I&IT business solutions by validating system design to ensure business requirements are met
  
• Develop and document test suites and test cases to support user acceptance testing
  
• Conduct user acceptance testing and provide guidance and direction for the overall system implementation and rollout
  
• Coordinate production releases
  
• Coordinate and conduct application demos to end-users, system partners and other stakeholders
  
• Develop supporting documentation required for the project
  
• Participate in the development and testing of system forms
  
• Work closely with client groups to assess current data analytics and reporting capabilities, gather future-state requirements and identify further opportunities for improvement
  
• Work with functional area experts, Data Architects, ETL Developers, Business Analysts, Operations and stakeholders to understand complex business issues and develop appropriate Business Intelligence solutions
  
• Own the execution of analytic initiatives including end-to-end reporting and data set delivery
  
• Develop robust statistical models and machine learning algorithms to model business scenarios and extract valid inferences
  
• Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries
  
• Provide interpretation, advice, and expertise to client groups and other stakeholders, including direction on how to transform analytics into actionable information and proactive insights that support decision making
  
• Escalate risks, issues and concerns to the DERB Senior Manager
  

Experience and Skill Set Requirements:

Must Haves:

• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
  
• Demonstrated experience in projects using an agile development methodology
  
• Advanced practical knowledge of presentation/project software, Microsoft software, with emphasis on Excel, Visio, Figma and DevOps
  
• You have demonstrated experience in service and program management, program evaluation, program change coordination, and stakeholder communications
  
• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-maker
  

Skill Set Requirements:

Technical Skills:

• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
  
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
  
• Demonstrated experience in projects using an agile development methodology
  
• Advanced practical knowledge of presentation/project software, Microsoft software, with emphasis on Excel, Visio, Figma and DevOps
  

Business Analysis Skills:

• Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements
  
• Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications
  
• Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
  
• Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process
  
• Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project
  
• Demonstrated experience documenting requirements for business rule automation and workflow management solutions
  
• Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios
  
• Knowledge and understanding of policy development and analysis, business analysis and data analysis practices
  
• Knowledge of project management principles and methods to plan and conduct initiatives, measure pre-determined performance standards, and monitor and report on progress
  

Healthcare Experience:

• Demonstrated experience in a health or clinical context
  
• Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context
  
• Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context
  
• Demonstrated experience in claim adjudication or pharmaceutical context
  
• You have demonstrated knowledge of or the ability to learn the ministry/division/branch mandate, government direction on integrated health care services, health systems partners and service providers to develop processes and recommendations aligned with program delivery
  
• You have demonstrated experience in service and program management, program evaluation, program change coordination, and stakeholder communications
  
• Knowledge of ministry business objectives and operations, relevant legislation, policies, procedures and guidelines to develop recommendations
  

Communication Skills:

• Strong verbal and written communication skills
  
• Strong interpersonal and negotiation skills
  
• Strong consulting skills to engage with all stakeholders
  
• A demonstrated team player with a track record for meeting deadlines
  
• Demonstrated leadership experience leading small and large teams, sub-groups, committees
  
• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
  
• Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.
  
• Exceptionally well-developed presentation skills to inform internal and external stakeholder groups, particularly in a healthcare context