Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Answer phone calls and schedule appointments.
- Maintain electronic medical records, ensuring accuracy and confidentiality.
- Assist with insurance verification and billing processes.
- Prepare examination rooms, ensuring cleanliness and organization.
- Assist healthcare providers with administrative tasks as needed.
- Provide exceptional customer service to patients and their families.
Qualifications:
- High school diploma or equivalent required.
- Previous experience working in a medical or dental office preferred.
- Knowledge of medical terminology and procedures.
- Familiarity with electronic medical records systems (e.g., Accuro).
- Proficiency in using office equipment and phone systems.
- Strong organizational skills with attention to detail.
- Excellent communication and interpersonal skills.
Note:
- This job description is not intended to be all-inclusive.
- The employee may perform other related duties as assigned by their supervisor to meet the ongoing needs of the organization.