Contract Duration: 6 months
Location: On-site (Ottawa)

About Trellis:

Trellis is a fast-paced, growth-driven company transforming how brands succeed in e-commerce through innovative technology and a commitment to excellence. We believe that operational efficiency and a supportive workplace are key to driving sustainable growth and empowering our teams. In the last two years, the Ottawa Business Journal has listed us as one of the top 10 fastest-growing companies in Ottawa.

About the Role:
Trellis is seeking an organized, proactive, and detail-oriented Office Administrator for a 6 month contract starting August 2025. This role is the heartbeat of our day-to-day operations, supporting everything from HR onboarding to office upkeep, travel logistics, and revenue operations.

Youll have the opportunity to work closely with multiple team leads across HR, Marketing, Revenue Operations, and Finance to keep everything running smoothly and ensure a seamless experience for our employees.

Key Responsibilities:

Office & Facilities Management

• Maintain cleanliness and organization of the kitchen, meeting rooms, and office spaces
• Restock fridge/snacks (monthly Costco orders & inventory tracking)
• Water plants weekly and monthly (as scheduled)
• Manage office supplies and swag inventory
• Coordinate booth shipments and logistics for trade shows
• Organize internal events (Trellis Day, Christmas Week, team lunches, etc.)
  

HR & Onboarding Support

• Post jobs on BambooHR
• Prepare offer letters, coordinate onboarding (accounts, equipment, access)
• Manage employee offboarding (termination letters, access removal)
• Assemble and ship welcome boxes for new hires
  

IT & Equipment Admin

• Manage laptop/monitor assignments
• Oversee Apple Business, Mosyle, G-Suite admin tasks
• Maintain inventory and readiness of devices
  

Finance & RevOps Support

• Support expense reporting through Float (monitor funds, receipts collection)
• Collect contractor invoices monthly and ensure payment
• Approve and reconcile Hubspot deals, Stripe charges, and cancellations
• Monitor payments/collections and failed payments follow-up
• Grant administration (CSJ, IRAP, CanExport, etc)
  

Travel & Booking Coordination

• Book flights/hotels for staff attending trade shows or visiting Ottawa
• Coordinate with Marketing team on travel needs
• Manage Uber for Business account setup
  

Qualifications:

• 3+ years of previous experience in an office coordinator, operations, or administrative support role
• Highly organized and self-driven, with strong multitasking skills
• Comfortable using platforms like G-Suite, BambooHR, Slack, Stripe, and Float
• A collaborative and positive attitude ready to pitch in wherever needed
  Must be able to work on-site daily in our Ottawa office
• Post-Secondary Diploma
• Strong knowledge of office procedures and practices
• Resourceful and flexible
• Strong English communication skills and organizational skills
• Ability to schedule multiple duties/projects and manage stressful situations
• Fast learning with the ability to work unsupervised, including an evident work ethic
• Desire to contribute to a team environment