WHO WE ARE:

Odyssey Medical is a nationally incorporated Canadian business specializing in Event Medical and Risk Management services. Delivering approximately 2500 days of simultaneous event coverage annually, Odyssey supports private and public clients as they host events ranging in size, scale and complexity. Backed by credentialed and fully insured multidisciplinary response teams, Odyssey administers front-line patient care and programs across a range of events such as marathons, cycling races, obstacle and adventure courses, mass-gathering concerts and festivals, stadium-based events and community-focused celebrations. Additionally, Odyssey has experience supporting established venues such as nightclubs and film & TV sets with medical team coverage on a year-round basis. Odyssey has an established Medical Direction and symptom relief program to support first responders, medics, and advanced medical team practitioners in providing efficient, discreet and exceptional care.

WHAT WE ARE LOOKING FOR:

As an Operations Support – BC Coordination & Administration team member, you will play a key supporting role within Odyssey Medical's in-office operations team, working from the Ontario office (Barrie, ON) to provide administrative and coordination support to the BC field operations. You will be a central administrative contact for the BC region, working closely with the BC Operations and National Dispatch Manager and the National Logistics Coordinator to ensure smooth scheduling, real-time support, and accurate documentation for BC events. This is an entry-level position, ideal for someone organized, detail-oriented, and eager to learn about healthcare event logistics. Work schedule may be non-traditional/later in the day to accommodate the difference in time zone.

WHAT YOU BRING TO THE ROLE:

• Experience in scheduling, dispatching, or customer service.
  
• Exposure to event operations or healthcare settings.
  
• Understanding of BC geography or logistical challenges is an asset.
  
• 1 year of experience in an administrative, operations, or support-focused role (or equivalent education)
  
• Strong attention to detail and ability to track multiple ongoing items.
  
• Comfortable working across time zones and coordinating with a remote team.
  
• Familiarity with tools like Microsoft Office and Google Workspace.
  
• Clear communicator, both written and verbal.
  

• Event monitoring and check-ins
  
• Staffing and scheduling assistance
  
• Logistics coordination
  
• Documentation and filing
  
• Post-event reporting
  
• Project assistance
  

TRAINING AND GROWTH OPPORTUNITIES:

• On-the-job mentorship from senior operations and logistics team members.
  
• Exposure to real-time dispatch, event coordination, and operations workflows.
  
• Opportunity to grow into broader roles within national scheduling or regional operations support.
  

Odyssey Medical is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Odyssey Medical will not discriminate against job applicants on any grounds protected by human rights legislation during any phases of the recruitment, screening and hiring process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].