Lead Communities. Empower Teams. Drive Operational Excellence.

Mainline Living is seeking an experienced and driven Senior Community Director to manage a regional portfolio of residential properties across the region, based in Chilliwack, BC. This role is ideal for a seasoned property management professional looking to grow their leadership footprint while supporting and mentoring on-site teams.

As part of the Traine Construction and Development family, Mainline Living brings decades of real estate experience with the energy of a rapidly growing property management brand. Founded in 2019, we are passionate about our mission: "Providing safe, and attainable rental housing you are proud to call home."

Why Mainline Living?
We believe in Customer Care, Quality, and Connectedness—and we're Fueled by Generosity, giving back to local and global communities through partnerships with organizations like Habitat for Humanity. When you join us, you're not just starting a new role—you're becoming part of a purpose-driven team.

• Supervise and support site-level teams across multiple properties in the region.

• Coordinate and oversee all aspects of property operations including building maintenance, grounds, HVAC, painting, cleaning, and contractor/vendor scheduling.

• Ensure timely, courteous responses to resident concerns and follow up to confirm satisfactory resolution.

• Ensure 24-hour emergency coverage is consistently maintained across all properties.

• Conduct regular inspections of properties and resident units to ensure maintenance, safety, and lease compliance.

• Maintain accurate, compliant lease files and ensure data integrity within YARDI (rent roll, contracts, etc.).

• Coordinate resident move-ins and oversee all aspects of resident lifecycle management including rent collection, insurance compliance, and service request processes.

• Inspect vacant units and coordinate preparation for market readiness.

• Obtain bids and estimates for repair work and service contracts.

• Support budgeting processes and help prepare annual operating budgets for the regional portfolio.

• Foster a collaborative team culture through regular mentoring, check-ins, and performance development.

• Support marketing and leasing strategies, identifying opportunities for community growth and improvement.

• Minimum 5 years of experience in residential property operations, with at least 2 years in a supervisory or multi-site leadership role.

• Proven experience directing teams, managing contractors, and resolving resident issues.

• Proficiency with YARDI or other property management software.

• Deep knowledge of the BC Residential Tenancy Act and residential property protocols.

• Strong interpersonal and negotiation skills with a high standard of professionalism.

• Budget management and reporting experience.

• Highly organized, adaptable, and able to lead multiple priorities simultaneously.

• Valid driver's license and access to a properly insured and registered vehicle.

• Ability to travel locally for site visits, inspections, and meetings.

• Comfortable working evenings and weekends when needed, and in environments involving cleaning agents or scents.

• High School Diploma or equivalent required.

• Postsecondary education in business, real estate, engineering, or a related field preferred.

• Additional certifications related to residential property management considered a strong asset.

• Competitive salary based on experience

• Robust performance bonus program

• Top 10% ranked Health and Dental plan in Canada

• Opportunities to invest in real estate projects

• Professional development and training opportunities

• Long-term employment with career advancement potential

• Opportunities to participate in life-changing charitable initiatives

Apply Now
If you're ready to lead a talented regional team and make a meaningful impact in your community, we want to hear from you. Join Mainline Living and be part of a team that builds more than housing—we build communities.