StaffScheduleCare (SSC) is the leading provider of workforce management (WFM) software in the Canadian senior care industry. Their software simplifies scheduling, timekeeping, and compliance for long-term care (LTC) and hospital staff – improving workflows so caregivers can focus on what matters most: residents.
With hundreds of facilities relying on them, high retention rates, and strong momentum, they are now expanding into the U.S. and investing in scaling our team and processes. Backed by growth capital and led by seasoned SaaS operators, SSC is a mission-driven, people-first company on a high-growth journey!
About the Role
StaffScheduleCare is looking for a scrappy, full-cycle salesperson who is passionate about LTC and energized by fieldwork, relationships, and results. As the Director of Business Development, you'll take ownership of new business generation, run the full sales cycle, and help grow the footprint across Canada (and early-stage U.S. markets). You'll report directly to the Co-CEO and collaborate closely with and mentor Customer Success Managers.
This is an individual contributor role with the potential to evolve into a player-coach leadership position as we grow the sales function.
New Business Development (40%)
Represent SSC at tradeshows and industry events (~1/month travel)
Generate and qualify outbound leads through networking and targeted outreach
Build and nurture relationships with decision-makers in senior care
Pipeline & Sales Process Management (30%)
Manage discovery, qualification, and proposals
Leverage HubSpot CRM to maintain momentum through the mid-funnel stages
Partner with CSMs on technical demos and solution validation
Closing & Revenue Generation (30%)
Lead negotiations and close deals ranging from $15K–$50K+
Collaborate cross-functionally to ensure a seamless hand off post-sale
Influence pricing and go-to-market strategies with leadership
Requirements
About You
We're looking for someone who thrives in fast-moving, high-responsibility roles and deeply understands the culture and nuance of long-term care.
3–7 years in B2B software or healthcare sales (SaaS or LTC experience preferred)
Proven ability to generate leads, manage full sales cycles, and close deals
Deep familiarity with selling into regulated, unionized, or healthcare environments
Strong trade show and networking background; you enjoy working in the field
Excellent communicator with a track record of building trust with diverse stakeholders
Comfortable in a builder environment with minimal hand-holding
Hunger to win and comfort with outbound, high-effort sales
High EQ, grit, and humility – you know how to win business and build trust
Discipline and structure – you value process, documentation, and follow-up
A team mindset – ready to contribute to the growth story and mentor others along the way
Must be located in the Greater Toronto Area
Must be comfortable with travel to tradeshows and field work
Bonus Experience
Background in nursing or direct LTC operations
Familiarity with workforce management software or platforms like PCC
Prior experience mentoring junior team members or supporting a growing sales org
Exposure to U.S. healthcare markets
BenefitsThe Extras that Matter:
- Join a Market Leader – Serving 450+ senior care homes with industry-leading retention
- Growth Opportunity – Help shape our U.S. go-to-market and future sales team
- People-First Culture – Collaborative, low-ego, mission-aligned environment
- Executive Access – Report directly to the Co-CEO and shape the sales playbook
- Strong Compensation Package
- Hybrid Flexibility – Work in-office, remote, and travel-based as needed
- Professional Development – Budget for education, conferences, and mentorship