· Leadership: Lead and motivate the retail team to deliver excellent customer service.

· Customer Service: Ensure a pleasant shopping experience for all customers by maintaining high standards of service.

· Inventory Management: Oversee inventory levels, stock control, and order supplies to ensure the store is well-stocked.

· Training and Development: Provide training and development opportunities for retail associates to enhance their skills and performance.

· Store Operations: Manage daily store operations, including opening and closing procedures, cash handling, and maintaining store appearance.

· Sales and Marketing: Implement sales strategies and promotional activities to boost store performance and attract customers.

· Problem Solving: Address any customer complaints or issues promptly and effectively, ensuring high customer satisfaction.

Reporting: Maintain accurate records of sales, inventory, and employee performance, and prepare regular reports for upper management.

Company DescriptionA chocolate manufacturer/retail store, located in the heart of Stratford, Ontario, that has been in business for over 20 years.Company DescriptionA chocolate manufacturer/retail store, located in the heart of Stratford, Ontario, that has been in business for over 20 years.