Position: PHYSIOTHERAPY COMMUNITY ENGAGEMENT PARTNER
Location: Richmond (Onsite and Remote Work)
Status: Full-time Permanent
Rate: $33.33/hour + comprehensive benefits + generous time off plan
Back in Motion (BiM)'s interdisciplinary and physiotherapy clinics in the cities of Abbotsford, Langley, Surrey, Coquitlam, Burnaby, Richmond, Vancouver and North Vancouver is looking for a full-time permanent Physiotherapy Community Engagement Partner.

• Your mission is simple: help more people reach our therapists sooner.
• You connect clients, caregivers, and referral sources to the right clinic.
• You educate, remove barriers, and guide each new client—no cold-selling, just clear support.

What success looks like:

• A trusted referral network that actively recommends BiM clinics.
• Consistent growth in new-client enquiries driven by community outreach.
• Healthcare partners view you as the go-to resource for physiotherapy guidance.
• Clients feel informed, supported, and confident in their care path.

Your day-to-day:

• Meet physicians, insurers, employers, seniors' groups, and community agencies.
• Explain care pathways, funding options, and clinic services.
• Track every touchpoint in our CRM and share insights with the Clinic Lead.
• Follow up with each new client after the first visit.
• Host information booths at health fairs and community events, such as fun runs.
• Partner with home-care, LTC, and Indigenous health teams to streamline referrals.

What you bring:

• Three-plus years in community outreach, patient liaison, or health promotion.
• Practical knowledge of Canadian allied-health and payer models.
• Previous experience in influencing and informing healthcare partners—experience arranging physician or insurer meetings, or exposure to pharmaceutical/medical-device call planning is a strong asset.
• Strong presentation and relationship skills.
• Clear written and spoken English; other languages welcome.
• Valid driver's license and regular access to a vehicle.
• Post-secondary education in Kinesiology, Recreation Therapy, Health Administration, or a related field would be an asset.

Work structure and pay:

• Full-time, Monday to Friday, with evenings and weekends as required.
• About 80 % field work; remaining time for admin.
• Base salary plus performance bonus linked to referral growth (not commission).
• Paid kilometers and mobile plan.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
To apply, please send your resume to [email protected]

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