Client Services Supervisor

Full-time, Contract role

Location: Mississauga
Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We're looking for a self-motivated Client Services Supervisor to support and guide a team of Personal Support Workers across Oakville, Milton, and Campbellville. At Closing the Gap, you'll build strong relationships, foster team success, and make a lasting impact in one of Ontario's largest healthcare organizations. If leadership, autonomy, and people-focused work excite you, we'd love to meet you.

What you will be doing:

• You will be responsible for the day-day management and coordination of the services your staff will provide to the community.
• You thrive on being a self-starter and can work well under minimal supervision.
• You can work in a team but are proven to be reliable while working independently.
• You are a problem solver at heart and when problems do arise you are able to find solutions and able to provide the best customer service possible.
• You are driven and thrive off delivering the best service possible to staff and clients.

Skills needed for success:

• A Registered Nurse or Registered Practical Nurse with active registration and in good standing with College of Nurses of Ontario
• You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast paced environment.
• Solid background in a healthcare setting and comfortable in dealing with clients who have dynamic and complex cases.
• Highly organized and ability to multitask is essential for this position.
• Excellent communication skills, both written and verbal.
• Supervisory or managerial experience is an asset but not required.
• Ability to build relationships with internal and external stakeholders.

What you can expect:

As a member of Closing the Gap Healthcare, we are built to be a Team Made for Caring tm, you can expect:

• Competitive Total Compensation package
• Comprehensive health and dental package, including comprehensive support for mental health
• Group RRSP Matching
• Extensive learning and development career opportunities
• A culture of performance recognition and appreciation
• A commitment to excellence.

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not so Fine Print:

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as un-vaccinated team members put themselves, co-workers, their clients, their client's families, and CTG's communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodation because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.