We're on the hunt for a superstar Store Manager to join the Cakeworthy team! If you're a natural leader with a passion for fashion, fandom, and creating amazing customer experiences, this is your moment. As the face of our store, you'll bring energy, organization, and leadership to everything you do.

You lead by example by rolling up your sleeves, tackling challenges head-on, and inspiring your team to do the same. Your mission: drive sales, recruit and develop top talent, and deliver the standout customer service Cakeworthy is known for.

Job Description

• Oversee day-to-day store operations to ensure an exceptional shopping experience.

• Lead, train, and inspire sales associates to consistently meet or exceed sales targets.

• Monitor sales performance, conversion rates, and average transaction values to drive growth.

• Implement merchandising strategies that highlight key apparel collections and seasonal trends.

• Maintain visual presentation standards, ensuring displays align with brand aesthetics and guidelines.

• Manage inventory levels, oversee stock replenishment, and coordinate with suppliers to ensure product availability.

• Ensure superior customer service by addressing customer needs, resolving issues, and cultivating loyalty.

• Prepare and deliver daily, weekly, and monthly sales and performance reports to regional managers.

• Oversee recruitment, training, scheduling, and performance management of the store team.

• Enforce company policies, health and safety regulations, and loss prevention protocols.

• Organize and lead in-store promotions, product launches, and seasonal events to boost traffic and sales.

Qualifications

• 3+ years of store management experience, preferably in apparel, with a strong track record of meeting sales targets and leading high-performing teams.

• Proven ability to manage all aspects of store operations, including customer service, inventory control, payroll, scheduling, and team development.

• Experienced in recruiting, training, and mentoring staff, creating a motivated and goal-driven team culture.

• Strong understanding of visual merchandising with the ability to maintain brand standards and execute seasonal floor sets.

• Skilled in sales reporting, KPI tracking, and data-driven decision-making to improve store performance and drive growth.

• Excellent communication and problem-solving skills, with the ability to handle customer concerns and team dynamics professionally.

• Ability to multi-task in a fast-paced retail environment, balancing operational needs with exceptional customer service.

• High School Diploma or GED required; post-secondary education in fashion, business, or a related field is a plus.

• Fashion and pop culture obsessed – you stay on top of trends, love what Cakeworthy stands for, and bring that passion to work every day.

Lastly….

We are looking for someone who loves fandoms as much as we do. The Cakeworthy team has been lucky enough to work with some of the biggest licenses in the world like Disney, Harry Potter, Star Wars and the list goes on. A passion for pop culture is at the root of a position like this. We want you to cry during Disney meetings like we do, and we want you to love what we're creating and want to wear it on your days off. Tell us what makes you the best person for the position! We are looking for creative applications, make sure yours stands out from the crowd as this is a highly coveted position.

Cakeworthy is an equal opportunity employer. We encourage applications from candidates regardless of race, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or any other characteristic protected by local law.