Fintel Connect is making waves as the leading growth marketing solution built for the financial industry. Our mission is to support the banking and financial ecosystem with tools and insights that will allow them to better reach future customers and deliver the right products to the right audiences in a compliant and cost-effective way. Fintel proudly serves 80+ leading financial brands like Royal Bank of Canada, Tangerine, Ramp, and Neo Financial to name a few.

Who We're Looking For:

As part of the Client Services team, you manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with client management, including attending meetings, meeting deadlines, and handling daily tasks such as reporting, recruitment approvals, asset management, and coordinating email campaigns. Professionalism and active participation are essential as you develop clear initiatives for both internal and external activities. You should bedetail-oriented, well-spoken, creative and have strong interpersonal skills that will allow them to build and maintain relationships with Fintel Connect partners, affiliates and clients.

What You'll Get To Do:

• Contribute to program strategies for managed clients and network clients
• Build strategic relationships with affiliates to increase revenue
• Recruit and activate affiliates to the network and for our clients, with a focus on delivering a volume of partners
• Meet goals for the affiliate program (i.e. targets for affiliate sign-ups, new accounts and transactions)
• Respond to all affiliate queries within 24 hours of receiving
• Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
• Increase affiliate traffic and conversions for assigned affiliate programs
• Perform Monthly ROI analysis on affiliate programs and commission deals
• Share knowledge with teammates through support, training and sharing of experiences
• Adhere to business unit requirements for reporting and updating
• Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
• Demonstrate knowledge of tracking and expert system knowledge by testing and monitoring client systems and training
• Demonstrate a clear understanding of individual clients needs, their businesses and objectives
• Offer insight and guidance to troubleshoot and respond to client queries
• Create and manage campaign assets as required
• Ensure data has been imported correctly into the software by clients and do spot checks on commission calculations to ensure system accuracy
• Monitor affiliate content and coverage as needed to ensure compliance with program terms
  

What Were Looking For:

• Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
• 1+ years of related work experience
• Self-motivated and demonstrates initiative
• Excellent customer relationship management skills and ability to develop strategic partnerships
• Ability to work under pressure and deliver in results and goal-oriented organization
• Adaptable team player that is career-oriented
• Effective written and spoken communication in English Strong negotiation, analytical and implementation skills
• High attention to detail and strong writing and data analysis skills
• Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
• Knowledge of SEO, PPC, and email marketing an asset
• Authorized to work in Canada

Why Join Fintel Connect?

• Career progression: We value personal and professional growth and offer various internal and external development training programs and opportunities for advancement.
• Health and wellbeing: We believe in work-life balance and offer comprehensive health and wellness benefits, sick/personal days, and three weeks annual paid vacation.
• Cultural environment: We foster a positive environment through team events, activities, and paid volunteer hours.

At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website:Fintel Connect