About the Roy Foss Automotive Group:

The Roy Foss Automotive Group operates two of Canada's largest Chevrolet, Buick, GMC, Cadillac dealerships. For over 50 years, the Roy Foss Automotive Group has been a proud cornerstone of the community—built on trust, integrity, and lasting relationships. We're grateful to have earned the loyalty of long-time customers and to continually welcome new ones who value the comfort of a name they can rely on. Our longstanding commitment to service excellence and customer-focused innovation has earned us a reputation as a leader in sales, service, and parts. At the heart of our success is our incredible team—dedicated, passionate individuals who go above and beyond every day.

This role goes beyond front desk duties — it's about embodying our values: showing up for each other, setting the standard in service, walking the talk with consistency, sweating the small stuff, and always being glad to be here. As our receptionist, you'll not only reflect these values — you'll help others experience them from the moment they walk through our doors.

At Roy Foss we are looking for a Part-Time individual who is professional, friendly, and highly organized to be the welcoming face and voice of our organization. The ideal candidate thrives in a fast-paced environment and is passionate about delivering outstanding customer service. You will play a pivotal role in creating a positive first impression for all guests.

About the Receptionist role:

• Deliver exceptional, people-first service in line with our belief in setting the standard.
• Meet and greet customers consistently with courtesy and a high level of warmth and professionalism - making every individual feel like they are “glad to be here.”
• Provide prompt, courteous, and accurate information to guests and callers.
• Engage customers to determine their automotive needs and appropriately route customers to our sales, service and parts departments.
• Provide administrative support to various departments, proactively showing up for each other to keep things running smoothly.
• Build strong relationships with customers and dealership employees
• Answer all incoming phone calls
• Manage and process payment receipts
• Manage dealer plate log
• Other administrative duties as needed.

What you bring to the role:

• Must be available to work on weekends and during the week; with a willingness to work flexible shifts, including mornings and evenings as required.
• Must be able to work independently.
• Strong organizational skills and the ability to sweat the small stuff while multitasking effectively
• Professional demeanor and appearance.
• Outstanding customer service skills
• Excellent communication and interpersonal skills, both in person and over phone.
• Team-oriented with the ability to multi-task.
• Previous dealership reception experience is an asset
• Computer literate and competent with communication equipment

Why Work for RoyFoss:

• Competitive Compensation
• Strong management support
• Professional Team-spirited environment with a supportive service team.
• Strong training program - training support as needed
• Growth potential within our growing automotive organization
• Commitment to your health and well-being

At Roy Foss Automotive, we're committed to fostering an environment of equal opportunity for everyone. We welcome individuals of all races, colors, religions, genders, gender identities, sexual orientations, national origins, ages, and abilities—as well as all other characteristics protected by law.

We truly value the power of diversity and believe that an inclusive workforce not only strengthens our culture, but also drives innovation and helps us better serve our customers and community.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.