Join the City of Medicine Hat as a Hospitality Worker I & Hospitality Worker II

Temporary, Casual, On Site

Are you looking for flexible, casual work that keeps you close to the action at concerts, hockey games, and community events?

The City of Medicine Hat is hiring Hospitality Workers I and II to support food and beverage service at our premier facilities. These casual, event-based roles are perfect for outgoing, reliable individuals who enjoy working as part of a team to create outstanding guest experiences.

Curious where this job can take you? Read Kira's story to see how a role at Co-op Place became the start of an exciting journey in hospitality.

*The successful candidate will be able to start September 2025. They will be flexible and be available to work a casual schedule, including evening and weekend shifts.

Hospitality Worker I

As a Hospitality Worker I, you'll help serve food and non-alcoholic drinks, assist with concessions and premium seating areas, and help ensure everything runs smoothly from setup to clean-up. This is an ideal entry-level opportunity for those who enjoy variety and teamwork.

You could work in the following roles:

• Concession Runner: Serve food and non-alcoholic drinks to guests, assist with setup and restocking, and maintain a clean work area.
• Premium Seating Runner: Assist servers in VIP areas like Suites, Loges, and VIP sections; deliver food and soft drinks to guests.
• Popcorn/Cotton Candy Operator: Prep, make, and distribute popcorn and cotton candy for events, while keeping machines and areas clean and stocked.
• Porter: Transfer products from storage to service areas, assist with restocking and setup, and ensure accurate inventory.
• Kitchen/Concession Cook: Prepare, cook, and plate food items according to AHS food handling standards and event demands.

What you bring

• A positive, team-oriented attitude and strong customer service focus.
• Dependability and initiative to keep things running smoothly.
• The ability to work in a fast-paced, high-energy environment.

Qualifications

• Must be at least 15 years of age.
• Previous food service and customer service experience is an asset.
• Successful completion or ability to obtain Food Safe certification.
• Competitive rate of pay: Starting at $15.00/hr.

Hospitality Worker II

As a Hospitality Worker II, you'll serve alcohol, handle cash transactions, and provide mentorship to Hospitality Worker I team members. Your professionalism and customer service sets the tone for every guest interaction.

You could work in the following roles:

• Concession Cashier: Process guest orders and cash/credit transactions; serve food and alcohol according to AGLC regulations.
• Premium Seating Server: Deliver alcohol, food, and drinks to premium guests (Suites, Loges, VIP areas) and cash handling.
• Bartender: Serve alcoholic beverages while managing setup, stocking, and cash handling.
• Porter: Transfer products from storage to service areas, assist with restocking and setup, and ensure accurate inventory.
• Kitchen/Concession Cook: Prepare, cook, and plate food items according to AHS food handling standards and event demands.

What you bring

• Leadership skills with the ability to support and guide others.
• Excellent interpersonal & communication skills.
• A customer first attitude with attention to detail.

Qualifications

• Must be legally permitted to serve alcohol in Alberta
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification.
• Experience in food and beverage or customer service is an asset.
• Competitive rate of pay: Starting at $17.00/hr.

Why join us?

• Make a difference: Contribute to the growth and development of our employees, fostering a culture of continuous learning and professional advancement.
• Collaborative environment: Work alongside passionate professionals dedicated to achieving excellence and driving positive change within the organization.
• Career growth opportunities: Access to ongoing training, development programs and advancement opportunities to support your professional growth and career aspirations.

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