Bilingual Credit & Collections Specialist
Location: North York (near Hwy 400, transit accessible)
Salary: $60K-$70K base
Work Model: In-office
We're hiring on behalf of our client for a full-time, permanent Bilingual (French/English) Credit & Collections Specialist. This role is perfect for someone who enjoys managing receivables, building relationships with customers, and keeping things organized behind the scenes. You'll be joining a small, tight-knit finance team that values clear communication and proactive follow-up.
A bit about the role:
You'll be responsible for the full credit and collections process - from posting payments and reconciling accounts to chasing down overdue invoices and making sure everything is clean and accurate. You'll also support the Controller with reporting and play a key part in keeping AR in good shape.
What you'll be doing:

• Handling daily receivables: posting, reconciling, and recording payments
  
• Following up with customers (calls/emails) to resolve issues or collect on past dues
  
• Responding to inbound AR-related questions and sending missed invoices
  
• Generating daily/monthly reports
  
• Helping with order releases, credit holds, and credit card processing
  
• Cleaning up overpayments, managing credit notes, and maintaining account records
  
• Assisting with new account setup and credit reference checks
  

What we're looking for:

• Experience in AR and collections (ideally in a product-based or B2B environment)
  
• Bilingual: Strong communication skills in both French and English
  
• Comfortable using Excel and accounting software (SAP Business One is a bonus)
  
• Solid attention to detail and a good head for numbers
  
• Someone who's comfortable being on the phone and enjoys following up
  

If this sounds like you or someone you know, let's connect. Great opportunity for someone who wants to grow their AR/collections career in a stable, supportive environment.