Position Title: Network Administrator
Department: Network and Operations
Location: Acheson, Edmonton, Alberta – Onsite
Salary Range: $80,000 – $100,000 per year
Hours: Full-time, 35 hours/week (Monday to Friday, 8:00 AM – 5:00 PM MT), with after-hours support as needed

Job Overview:

We're looking for a skilled Network Administrator to manage and support our IT systems, including networks, computers, phones, servers, and end-user devices. You'll be the go-to person for IT support across multiple locations, helping users both remotely and onsite.

Key Responsibilities:

• Monitor and respond to IT support requests
• Troubleshoot and resolve hardware, software, and network issues
• Set up and maintain PCs, mobile devices, printers, and conferencing tools
• Install and update software and system patches
• Support onboarding/offboarding processes
• Maintain inventory of IT assets and licenses
• Document issues, fixes, and procedures
• Manage LAN/WAN networks, firewalls, servers, and wireless systems
• Maintain virtual environments (VMware, Citrix)
• Investigate and respond to cybersecurity incidents

Requirements:

• 2-year diploma in IT or equivalent experience
• 10+ years of experience in corporate or managed IT services
• 8+ years in network administration across multiple sites

Preferred Skills:

• Experience with Windows, Mac, Linux, iOS, and Android
• Familiarity with SaaS tools, cloud services (Azure, AWS, GCP)
• Cybersecurity skills (incident response, vulnerability testing)
• Certifications (e.g., A+, Network+, Security+, CCNA, Azure Administrator)
• Experience with VMware, Citrix, SASE, MDM, Microsoft Intune
• Strong problem-solving, communication, and teamwork skills
• Knowledge of ITIL practices