Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• HOOPP (Healthcare of Ontario Pension Plan)
• Robust Performance and Career Development program
• Learning & development opportunities

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are looking for an HR Coordinator to join our team!

Role: This is a permanent full-time role, working 35 hours per week.

Closing Date: June 27, 2025

Location: The primary location for this role will be our Newmarket Office at 1101 Nicholson Road, Unit 5. There may also be travel to our other satellite offices located throughout York and South Simcoe, as well as travel to other locations as required. Some evenings and weekends could occasionally be required.

Salary: $46,453 - $49,646 *Candidate experience will be considered when determining the starting salary. This salary represents the first 3 steps in a 7-step salary band.

Job Profile:

PURPOSE OF THE POSITION:

The Human Resources Coordinator (HRC) plays a vital role in ensuring the smooth operation of training programs, providing key administrative support to the broader team, and supporting and maintaining the learning culture. This position coordinates, schedules, and facilitates the logistics of both internal and external training initiatives, manages learning management system (LMS) content, maintains corporate training records, and supports credentialing and evaluation processes. The role also assists with data entry, reporting, and general HR functions such as onboarding and maintaining accurate employee files. In addition, the HRC liaises with vendors to procure external training while also supporting the development of in-house programs. With a strong emphasis on organization, communication, and attention to detail, this role enhances employee development and contributes to overall operational efficiency.

DUTIES:

Corporate Orientation & Onboarding:

• Facilitate and manage Corporate Orientation and new employee Onboarding.
• Support onboarding processes by ensuring new employees are enrolled in mandatory training and their training completion is tracked.
• Coordinate logistics and scheduling of new employee onboarding, corporate orientation, and other training events.
• Maintain an up-to-date schedule of recurring and ad hoc corporate training programs.

Learning Management System (LMS):

• Maintain and regularly update existing LMS content to ensure accuracy and compliance with standards such as AODA and Equity policies.
• Manage user access, troubleshoot LMS-related issues, and identify opportunities for improvement in system usability and performance.
• Upload external training materials and ensure content is accessible and current.
• Collect and maintain attendance records for in-person, virtual, and LMS-based training sessions.
• Track and report on training completion, including reminders for refresher courses and mandatory updates.
• Engage and consult with external vendors, subject-matter experts, and consultants to deliver high-quality learning experiences.
• Maintain employee-training records in both the LMS (Rise360) and HRIS systems (e.g., UKG) to ensure accuracy and alignment with employee files.
• Develop and analyze post-training evaluations to assess training effectiveness and improve future learning experiences.
• Generate and distribute monthly LMS completion reports.

Credentialing & Compliance:

• Manage the annual credentialing and VSS attestation process.
• Enter documentation and update employee data in the HRIS, including training milestones and filing of credentials, certifications, and training verifications for audit and compliance purposes.
• Coordinate with People & Culture to ensure consistent recordkeeping standards across training and HR functions.

Support & Administrative Functions:

• Provide administrative support to HR-related initiatives, including employee engagement surveys, wellness events, and policy updates.
• Support the Talent Acquisition team with various recruitment, onboarding, and off-boarding tasks and procedures.
• Liaise with People & Culture administrators to ensure training materials and supplies are prepared and available.
• Provide in-session support for virtual, in-person, and hybrid trainings, including managing breakout rooms and resolving technical issues.
• Support the creation of learning-related updates for internal newsletters such as The Hive and maintain the training section of the corporate intranet.
• Assist with updates to the Employee Handbook and other training-related documentation as needed.
• Assist with organization-wide learning and development projects as required.
• Provide general administrative support to the People and Culture team.

Health, Safety, and Compliance

• Contribute to a healthy and safe work environment by adhering to all organizational health and safety policies and procedures.
• Comply with workplace policies, including those related to anti-discrimination, anti-harassment, and workplace violence prevention.
• Actively promote and support a culture of safety, respect, and inclusion within the organization.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

QUALIFICATIONS:

Education, Designations, and Certifications:

• Post-secondary university degree, a college diploma, or a college certificate in Human Resource Management is required; OR equivalent experience in an HR Coordinator or HR Support role.
• A certificate in Adult Learning is an asset
• LMS Platform Certifications are an asset (Unix, Rise360)

Prior Work Experience

• A minimum of 2 years of experience in a training coordination or HR Coordinator, or HR Support role is preferred.

Knowledge

• Familiar with AODA Compliance standards

Skills and Abilities

• Ability to adapt to a fast-paced and rapidly changing environment.
• Ability to work effectively in a high-performing team-based environment.
• Ability to work with a changing group of subject matter experts as required.
• Demonstrated ability to engage stakeholders.
• Demonstrated ability to maintain and control documents.
• Demonstrated analytical and problem-solving.
• Excellent written and verbal communication skills.
• Excellent group facilitation skills.
• Highly organized and detail-oriented with the ability to handle multiple tasks, manage own workload, and meet deadlines.
• Proficient to Intermediate skill with the Microsoft Office suite of software.
• Knowledge of the Rise360 learning platform an asset.
• Scheduling and group coordination.
• Strong interpersonal skills.
• Takes ownership of responsibilities and shows initiative.

Additional Requirements

• A satisfactory Vulnerable Record Check (Police Check).
• A valid Canadian driver's license, a minimum $1,000,000 third-party liability insurance.

WORKING CONDITIONS

• This role works extensively at a desk using a computer in a standard open office setting.
• Ability to access all sites, as required, with the primary office being in Newmarket and the training site being in Vaughan.

Disclaimer

In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

Application Procedure: If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Human Resources Coordinator Job Posting. Click on the “Apply Now” button and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Optional Cover letter with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word)
• Resume(PDF or Word) (submissions received without a resume will not be considered)

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Indigenous Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.