About the Role: Are you passionate about healthcare and dedicated to making a difference in patients' lives? We are seeking a compassionate and organised individual to join our team as a Full-Time Medical Administrative Coordinator to support both our Nurse Practitioners. This pivotal role entails:

Key Responsibilities: Patient Scheduling and Wayfinding:

• Coordinate appointments with dedicated practitioners via phone, email, or secure messaging, with triage for urgency and need.
• Arrange tests, consultations, and follow-ups, ensuring all reports are properly filed.
• Handle medication refills, special requests, and administrative needs.
• Liaise with other services such as legal, insurance, and government agencies.
• Advocate for patients, providing support before and after visits.

Practitioner Support:

• Keep practitioners informed about appointments, consultations, and reports.
• Retrieve, scan, and upload necessary information for patient care.

Billing:

• Ensure contracts for all program participants are current.
• Record and enter all services into billing records and reconcile with shadow billing

What We're Looking For:

• Graduate with Medical Office Administration Diploma
• Experience in client service with a talent for building connections and solving problems.
• Exceptional interpersonal, written, and oral communication skills.
• Outstanding attention to detail, thoroughness, and multitasking abilities.
• Proficiency with electronic medical records (MedAccess), Teams, and Outlook, or a quick learner with technology.
• Previous experience in a medical setting is highly preferred.
• A strong commitment to confidentiality and professionalism.

Why Join Us:

• Passion for Integrative Primary Care: Be part of a team dedicated to innovative healthcare delivery.
• Full-Time Position: Enjoy a stable schedule from 8 AM to 4:30 PM Monday to Friday
• Convenience: Paid parking is provided.
• Professional Growth: Work in a dynamic environment with opportunities to develop your skills.

If you're an empathetic, detail-oriented team player eager to make a real impact, we'd love to hear from you! We thank all applicants for their interest; however, only those selected for an interview will be contacted.