Responsibilities:

• Required to translate technical systems specifications into working, tested This includes:
  

• developing detailed programming specifications
  
• writing and/or generating code
  
• compiling data-driven programs, maintaining, and conducting unit
  
• Analyzes, designs, develops, codes and implements programs in one or more programming languages, for Web and Rich Internet Applications
  
• Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting
  
• Designs and develops REST API platform (e.g., with using Apigee/APIM)
  
• Converts web services from SOAP to REST or vice-versa
  

• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migration.
  

General Skills:

• Experience in programming and analysis; specialized software package support at the specified experience level
  
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  
• Experience in structured methodologies for the development, design, implementation and maintenance of applications
  
• Experience in design, code, test, debug and document applications
  
• Experience in the use of object and/or third generation language development tools
  
• Experience in one or more programming languages
  
• Experience in application design, latest design patters, deployment and troubleshooting
  
• Experience with relational and hierarchical database technologies
  
• Experience in the use of information retrieval packages using query languages
  
• Experience with one or more communications protocols
  
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
  
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
  
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  

Experience and Skill Set Requirements:

Must Haves:

• Experience working with API integration
  
• 5+ years of hands-on experience in API development, integration design, and implementation in complex enterprise environments
  
• Proven experience delivering solutions using platforms such as IBM API Connect, IBM App Connect Enterprise (ACE), MuleSoft, or Azure API Management (APIM)
  
• Strong understanding of RESTful API design, event-driven architecture, and microservices
  

Skill Set Requirements:

Core Skills and Experience:

• 5+ years of hands-on experience in API development, integration design, and implementation in complex enterprise environments
  
• Proven experience delivering solutions using platforms such as IBM API Connect, IBM App Connect Enterprise (ACE), MuleSoft, or Azure API Management (APIM)
  
• Strong understanding of RESTful API design, event-driven architecture, and microservices
  
• Demonstrated ability to integrate with enterprise platforms such as Microsoft SharePoint, Microsoft Dynamics CRM, Siebel, and Curam
  
• Experience with integration between APIs and enterprise systems (e.g., databases, CRMs, ERPs)
  
• Demonstrated experience with API lifecycle management, including versioning, testing, deployment, and monitoring
  
• Familiarity with cloud platforms, DevOps, and CI/CD practices for API deployment
  

Technical Skills and Experience:

• Solid knowledge of API security best practices, including OAuth 2.0, JWT, API keys, and TLS
  
• Experience implementing API gateway policies (rate limiting, throttling, transformation, logging)
  
• Strong knowledge of integration patterns, such as synchronous/asynchronous messaging, pub/sub, and message queues
  
• Deep understanding of OpenAPI (Swagger) specifications and API documentation standards
  
• Hands-on experience with middleware, ESB, and enterprise integration patterns
  
• Proven ability to integrate APIs with SharePoint document libraries and workflows, CRM systems, and case management platforms
  
• Familiarity with containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is an asset
  
• Proficient with monitoring and troubleshooting tools for APIs and integrations
  
• Ability to troubleshoot integration errors and performance issues across platforms
  

Communication and Documentation Skills:

• Excellent written and verbal communication skills for both technical and non-technical audiences
  
• Ability to document APIs, integration workflows, and technical specifications clearly and thoroughly
  
• Experience collaborating with cross-functional teams including business analysts, QA, developers, and product owners
  
• Skilled in facilitating technical discussions and providing knowledge transfer to internal staff
  
• Strong ability to present ideas, lead technical walkthroughs, and produce clear status updates
  

Public sector Experience:

• Experience with OPS IT project and architectural governance
  
• Knowledge of OPS Digital , accessibility, and cybersecurity standards