Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 65 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education.

We value diversity, equity, and inclusion. Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to be an equal- employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.

Description

The Admissions Advisor is responsible for connecting with and guiding prospective students through the
admissions process. The role involves achieving enrollment targets, providing accurate program information,
performing administrative duties, and supporting prospective students through each step of the journey. The
advisor also contributes to the smooth operation of the admissions office and performs other duties as assigned

Job Title: Admissions Advisor

Responsibilities:

Guides prospective students throughout the admissions process:
Handling inquiry calls, emails, walk-ins, and scheduling appointments.
Conducting admission interviews and following up with prospective students. Assisting potential
students in determining their fit and eligibility into our programs.
Guiding and advising prospective students through the enrollment process: admission requirements,
application processes, WCC curriculum, postsecondary education, and career opportunities. Accompany
potential students on a campus or virtual tour, introducing them to the Campus and classrooms.
Utilizing and reviewing materials regularly, such as program curriculum, information package and printed
materials, Ministry guidelines, admission reports, and PTIRU information to ensure that all information
given is accurate.
Cooperating with the financial services office in tracking and assisting each new enrolment.
Collaborating with the academic department to ensure student retention.
Maintaining contact/rapport with students to monitor their progress during their program; practices
open door policy.
Helping the students to apply for a Student Loan through Student Aid BC.
Ensuring that the student's admission is approved only if the student is eligible as per the program admission
requirements.

Achieves agreed-upon enrolment targets and outcomes:

Promoting the programs and Services of the College.
Carrying out daily activities to schedule face-to-face, phone, and virtual appointments.
Coordinating enrolment effort with lead flow and established targets. Maintain monthly targets.
Analyzing lead quality and status reports. Follow up on cancellations and Start Date changes.
Ensuring the admissions reports in Lead Center are up to date and accurate.
Performs Administrative Duties and other duties as assigned:
Reviewing and analyzing transcripts and other official documents to determine admission status.
Administering the student registration process and ensuring that student files have complete
documentation that complies with PTIRU regulations.

Performs Administrative Duties and other duties as assigned:
Reviewing and analyzing transcripts and other official documents to determine admission status.
Administering the student registration process and ensuring that student files have complete
documentation that complies with PTIRU regulations.

Ensuring Students' profiles are created and updated in the College Student Information System.
Ensuring compliance with the Private Training Institutions Regulatory Unit (PTIRU), Provincial and Federal
Student Loans.
Abiding by the process of admission & records.
Using the assigned System to maintain accurate notes of all communications and conversations.
Tracking and reporting on weekly activities (i.e. leads, appointments, interviews, enrollments,
cancellations).
Informing President/Campus Director of concerns, and situations that may results in program failure or
attrition.
Participating in graduation functions, marketing events, job fairs and other such activities that directly or
indirectly promote admissions.
Conducting and participating in school/career day presentations, Information sessions and participating
at trade shows as required.

Perform other duties as required by the College

To be successful in the Admissions Advisor role, candidates need to demonstrate the following qualifications and experience:

Post-Secondary Education
Related work experience in an administrative role
Experience in an academic advising or post-secondary administration role is preferred

Competencies

Knowledge of MS Office (Word and Excel) and CRM programs
Excellent communication and interpersonal skills
Excellent Customer Service Skills
Ability to quickly establish rapport and build relationships, both over the phone and in person
Highly motivated and target-driven with a proven track record in sales
Excellent problem-solving and negotiation skills
Prioritizing, time management and organizational skills
Superior work ethic with the ability to initiate and remain on task without supervision
Teamwork

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Additional pay:Bonus pay

Benefits:

Dental care
Extended health care
Vision care
Schedule:

8 hour shift
Work Location: In person