About the Role
This newly created, full-time position will serve as a vital link between internal departments and distributor partners across Ontario. Reporting directly to the Director of Sales, you'll be instrumental in ensuring the smooth flow of HVAC product distribution by managing purchase orders, coordinating delivery timelines, and supporting forecasting efforts. You'll work cross-functionally with sales, product, and supply chain teams to streamline operations and provide top-tier customer service.
Key Responsibilities
- Act as the primary point of contact for regional distributor partners
- Process purchase orders, verify accuracy, and issue timely acknowledgements
- Coordinate order changes, manage delivery schedules, and support compliance initiatives
- Partner with sales on quote verification, forecasting, and project tracking
- Monitor stock levels, analyze sales performance, and identify variances
- Provide timely updates to customers regarding order status and logistics
- Share feedback with internal teams to optimize processes and product availability
- Maintain accuracy in data entry using ERP systems (SAGE, SAP) and Microsoft Office tools
- 5+ years in HVAC sales administration or a related technical support role
- Proven HVAC industry experience (commercial sector strongly preferred)
- Post-secondary education in HVAC or related technical fields (an asset)
- Familiarity with ERP systems (SAGE, SAP) and strong Excel skills
- Highly organized and detail-oriented, with the ability to juggle competing priorities
- An analytical mindset with comfort in interpreting numerical and technical data
- Proactive, assertive, and solution-focused – a strong “A-type” personality
- Collaborative communicator comfortable working in cross-functional teams
You'll be based at the company's Markham office a minimum of three days per week (more during peak periods). The team is friendly, professional, and committed to excellence — many employees have built long-term careers here. You'll report to a director who leads with an open, supportive style and values autonomy over micromanagement.
This is a fantastic opportunity for someone looking to make a real impact while laying the foundation for future career advancement!
Interested in helping one of Canada's HVAC leaders drive performance and excellence?
Apply now to be considered for this exciting opportunity!
At The Talent Company, we recognize the value of different perspectives and experiences to prompt innovation, spark creativity, and solve problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities and all other categories protected by law.
We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know by emailing [email protected] if an adjustment or adaptation is required at any stage to support you during the recruitment journey.