Position: Global People & Culture Generalist

Department:
People & Culture

Shift: Full-time Contract (10 -14 months), 40 hours a week

Location: Richmond, BC, Canada

Reports to: Senior Manager, Global People & Culture

Purpose:

This position requires a self-starter with proven success working within a growing company. With an entrepreneurial spirit and a hands-on approach, the successful incumbent will support day-to-day People & Culture operations for our headquarters in Richmond, BC, as well as, remotely for our international offices. This is a hybrid role and has no direct reports.

Essential Responsibilities:

• Partner with Functional groups to provide strong support and guidance on employee relations, global talent acquisition & retention, performance management, compensation/total rewards, employee development, succession planning, etc.
• Support hiring managers to manage the end-to-end recruitment process for identified positions.
• Stay up-to-date with all employment legislation and regulations in Canada and provide expertise on best practices on human resources and talent management.
• Collaborate closely with Payroll and Accounting to manage benefits, sales agreements, international office employees and tax compliance.
• Establish effective working relationships and business partnerships based on trust, experience and credibility with all internal customer to respond to HR related concerns, questions or requests.
• Update or contribute to the creation of role profiles to meet the needs of the business and workforce plan.
• Recommend retention strategies to minimize attrition, particularly focused on top talent in a dynamic market.
• Support the HR departments Strategy through involvement with training, program and policy development initiatives.
• Ensure that internal customers needs, expectations and requirements are voiced and considered in the development of Company programs and processes.
• Conduct orientation and initiate the onboarding process; collaborate with HR and business leaders to prepare or revise the onboarding processes for multiple global locations.
• Regularly update the HRIS with employee information and documentation.
• Initiate offboarding process, assist in the termination process as needed and perform exit interviews.
• Conduct surveys, collect employee feedback and generate ad hoc HR reports.
• Support cross-functional teams and committees such as Health and Safety Committee, Social Committee, as required.
• Perform other duties as assigned.

Qualifications and Experience:

• Completion of post-secondary education in Human Resources or equivalent education and experience
• CPHR or working towards a designation is an asset.
• Experiencewith HRIS systems preferably Bambooor similar program is considered an asset.
• 3 to 5 years of progressively senior experience in a Human Resources generalist role
• The successful candidate must be customer service focused with a proven track record in human resources, recruiting, employee relations and relationship management.
• Up-to-date knowledge of Canadian and BC Employment Standards, human rights legislations, WorkSafe BC regulations, and Human Resources best practices
• In depth understanding of HR best practices and being able to adapt them to different situations
• Strongly preferred: global mobility experience with multiple country employment laws, cultural norms, benefits and immigration laws. Specific experience with the following countries is preferred: Canada, United States, Germany, United Arab Emirates, and China
• Occupational Health and Safety Regulation knowledge an asset
• Advanced computer skills; proficient MS Office and Excel; knowledge of SharePoint is an asset.
• Must be legally eligible to work in Canada.

Competencies, Skills, and Abilities:

• Strong attention to detail and analytical skills
• Strong organization and problem-solving skills
• Excellent at juggling multiple priorities and reprioritizing as needed.
• Action oriented approach - if you don't know something, you seek to find it out.
• Maintain professional manners by using judgment, discretion and confidentiality.
• Self-motivated with ability to work independently and collaboratively within the HR team and the organization.