IEM, (Industrial Electric Manufacturing, Inc.) is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in Noth America for over half a century. This position offers an exciting opportunity within an innovative, employee-oriented company.

We're seeking a detail-oriented Quotation Specialist to join our Service Support Team and support ad hoc customer requests. This hands-on role involves interpreting technical parts lists, compiling accurate quotations—including components, fabricated parts, and labor—and managing order fulfillment in the most efficient way possible.

Key Responsibilities:

• Review technical parts lists from engineers and generate detailed quotations.
• Source component pricing and lead times; communicate directly with suppliers and customers.
• Quote fabricated parts and labor where required.
• Enter and process orders efficiently, identifying optimal fulfillment paths.
• Collaborate with engineering, manufacturing, and logistics teams to define project scope and deliverables.
• Ensure quotes are timely, accurate, and aligned with customer expectations.
• Maintain high levels of accuracy and professionalism in customer communications.
• Support ongoing process improvement within estimation and order management.

Qualifications:

• Proven experience in estimation, quoting, or technical sales support.
• Familiarity with industrial electrical components and terminology preferred.
• Strong Excel skills and comfort working with complex spreadsheets.
• Background in manufacturing or logistics is highly desirable.
• Detail-focused, collaborative, and highly customer-oriented.
• Ability to travel occasionally within the US and Canada to support business needs.