We are seeking a highly skilled Enterprise Monitoring Specialist to join our Professional Services team. In this role, you will be responsible for designing, implementing, and managing comprehensive monitoring and observability solutions across enterprise environments, including cloud platforms (AWS, Azure, or GCP) and on-premises infrastructure. You will play a key role in enabling performance visibility, proactive alerting, and operational excellence through automation, intelligent analytics, and scalable monitoring architectures.

Key Responsibilities

• Design, deploy, and maintain comprehensive monitoring solutions across on-premises and cloud environments.
• Build and manage scalable, secure, and highly available monitoring architectures using tools such as Dynatrace, Prometheus, Zabbix, or similar.
• Serve as a subject matter expert to administer and maintain the security of monitoring systems, including Dynatrace APM, vRA, vROPS, Aria Operations, Aria for Logs, Aria for Networks, SolarWinds, Micro Focus, and other enterprise monitoring systems.
• Install, configure, and maintain Dynatrace and other monitoring tools within client infrastructure, ensuring optimal performance and reliability of their technology stack.
• Capture method arguments for key pieces of the application and utilize Dynatrace or other monitoring platforms to provide insights into application performance, end-user experience, and infrastructure health.
• Customize Dynatrace or other platform dashboards and alerts to meet specific business requirements and integrate with other monitoring and analytics tools.
• Implement and maintain alerting, reporting, dashboarding, and capacity planning strategies to support operational excellence.
• Ensure systems comply with organizational security and compliance standards.
• Document infrastructure, configurations, and procedures.

Required Qualifications

• 5+ years of hands-on experience with enterprise monitoring and observability platforms (e.g., Dynatrace, Prometheus, Zabbix, SolarWinds, or similar).
• 3+ years of experience implementing monitoring solutions across cloud platforms (AWS, Azure, or GCP).
• Proficiency in scripting languages such as Python, PowerShell, or Bash for automation and integration.
• Strong experience with automation and infrastructure-as-code tools (e.g., Ansible, Terraform) to streamline monitoring deployments and configurations.
• Solid understanding of infrastructure components including servers, networks, containers, and cloud services, and how to monitor them effectively.
• Experience with log aggregation and analysis tools (e.g., ELK stack, Splunk, Fluentd, or similar).
• Familiarity with container and microservices monitoring (Docker, Kubernetes, service meshes) is a strong plus.
• Excellent troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Relevant monitoring or observability certifications (e.g., Dynatrace Associate/Professional, Splunk Core Certified User/Power User, Prometheus/Grafana training).
• Cloud certifications with a focus on monitoring and operations (e.g., AWS CloudWatch-focused tracks, Azure Monitor competencies).
• Experience integrating monitoring solutions into CI/CD pipelines and DevOps workflows (e.g., Azure DevOps, GitLab CI, GitHub Actions).
• Exposure to monitoring and logging within the context of security and compliance frameworks (e.g., SOC 2, ISO 27001, NIST).
• Experience in air-gapped environments.

What We Offer

• Competitive salary and performance bonuses
• Flexible working hours and remote options
• Comprehensive health, and dental insurance
• Professional development and certification reimbursement
• A collaborative team environment working with cutting-edge tech
  

Work Model

We promote work-life balance and Family is one of our values. We enable our employees to work from home and from the office by providing a hybrid work model with flexibility. This role will work primarily from the office, however we will work together to ensure you have flexibility.

Our Commitment to You

As a proud equal opportunity employer, we encourage applicants from all walks of life to apply to join our growing team. We are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality, and/or disability status. If youre driven, hard-working, and want to join a dynamic and energetic team, we welcome you to apply today and encourage you to come as you are.

About PureLogic IT

PureLogic IT provides innovative IT solutions for the Federal Government and private sector organizations. We enable outcomes as a secure and trusted technology service provider across current and emerging technologies. With expertise across all areas of IT including cloud technology, software solutions, and infrastructure, as well as professional services - its what we do and how we do it that makes us different. We are a Canadian, women-owned, equal opportunity employer with a family culture and passion for giving back. Strong. Secure. Engage.Together.This is our Mission.