Our client is looking for an experienced Accounts Receivable Clerk to work on a temp-to-perm basis. This is a great opportunity to contribute to an NGO making a meaningful impact in the community it serves, with the potential to lead to permanent employment.

Position Summary
Under the direction of the Financial Manager, the Accounts Receivable (AR) Clerk is primarily responsible for invoice generation and management of accounts receivable. The AR Clerk maintains precise financial records, accurately enters data into accounting software and spreadsheets, performs calculations related to past and upcoming transactions, and ensures clear written communication.

Core Competencies

• Demonstrates strong teamwork, communication, and interpersonal skills

• Able to multitask and adapt to changing priorities

• Handles contentious issues or conflicts directly, decisively, and fairly

• Addresses performance issues promptly by setting goals and developing solutions

• Collaborates effectively with all stakeholders and builds trust

• Exercises sound judgment and creative problem-solving skills

• Self-starter capable of building and executing operational plans to achieve goals

• Maintains confidentiality and fosters trust

• Meets or exceeds deadlines on all assigned tasks

Client and Customer Responsibilities

• Responds to inquiries from clients or customers professionally

• Responsible for billing, receiving, and processing payments

• Works cooperatively with students and volunteers to support community engagement

• Participates in orientation and supports finance placement students or volunteers

Key Responsibilities

• Process invoicing and incoming payments in compliance with financial policies

• Maintain the billing system and prepare/send invoices to clients/customers across multiple entities

• Keep accurate records of all billings and payments

• Input and allocate cheques, EFTs, wire payments, and deposits into Great Plains and QuickBooks

• Ensure accuracy and efficiency of incoming payments and secure revenue by verifying and posting receipts

• Monitor aged accounts receivable and follow up as necessary

• Investigate and resolve invoicing, AR, and collection issues; escalate risks to management

• Reconcile any invoicing and receipt irregularities

• Ensure all invoicing and receivables comply with company and customer policies

• Collaborate with accounts payable and other accounting staff to maintain financial accuracy

• Generate and distribute financial reports as required

• Keep documentation on all procedures up to date

• Analyze reports and department performance; recommend improvements to management, including budget compliance

• Balance AR sub-ledger with the General Ledger

• Prepare bank deposits within 48 hours of receipt

• Assist with monthly balance sheet reconciliations (e.g., Miscellaneous Receivables, Intercompany transactions, Client Trust accounts, etc.)

• Support year-end audit preparation and respond to auditor inquiries

• Develop and maintain filing systems

• Prepare monthly department-specific reports such as Aged Receivables and Client Reports

• Perform other duties as assigned by the Controller or CFO

• May be required to transfer to different locations based on business needs

Health and Safety

• Adhere to Occupational Health and Safety Act and company safety policies at all times

• Use appropriate personal protective equipment as required

• Maintain a clean and organized work environment

• Identify and report unsafe working conditions and remove oneself from hazards

• Attend required safety training within designated timeframes

• Review health and safety policies within three months of hire and annually thereafter

Qualifications

• 2-4 years of experience in Accounts Receivable or Accounting

• Diploma or certificate in Accounting or related field

• Solid knowledge of ASNPO accounting principles

• Proficient computer skills, including intermediate Excel and MS Office

• Experience with Great Plains preferred; QuickBooks and Sage considered an asset

• Commitment to ongoing education and maintaining accreditation

• Experience working with the Deaf community and knowledge of Deaf culture is an asset; willingness to take ASL classes if needed

• Experience in a non-profit environment is a plus

• Strong organizational, interpersonal, problem-solving, and time management skills

• Effective verbal, written, and listening communication abilities

• Valid full G driver's license