Join Our Team as a Part Time Cataract Counselor!

Are you passionate about helping patients navigate their surgical journey? Do you excel at providing clear, compassionate guidanceespecially to elderly patientswhile working in a fast-paced medical environment?

Who We Are:

Fraser Valley Cataract & Laser (FVCL) is a rapidly growing ophthalmology clinic specializing in advanced eye care and surgical procedures. Our team of nationally recognized ophthalmologists provides a full spectrum of ocular services, including MSP-covered exams and surgeries, private lens procedures, and LASIK.

The Opportunity:

We are seeking an experienced, energetic, and detail-oriented Part-Time Cataract Counselor to join our Refractive Department. In this role, you'll guide patients through their cataract and refractive surgery options, helping them feel confident and well-informed at every stage of their surgical journey.

This is a part-time role, ideally 3 days per week, with initial training taking place at both our Surrey and Abbotsford clinics.

If you're motivated, organized, and eager to be part of a dynamic surgical center that values exceptional patient care, wed love to hear from you.

Key Responsibilities:

• Educate and counsel patients on cataract surgery options and other refractive procedures (RLE, ICL, LASIK, PRK).
• Manage surgical slating and create patient surgical charts.
• Compile and analyze monthly KPI reports based on weekly barometers.
• Coordinate follow-up calls with refractive surgery patients.
• Assist with administrative duties, including scanning, filing, and photocopying.
• Unpack and organize inventory as needed.
• Support additional tasks as required by the lead.

What Were Looking For:

• 1-2 years of ophthalmology experience (preferred) in a fast-paced clinic setting.
• Strong knowledge of refractive and cataract surgeries.
• Excellent communication skills with the ability to counsel patients effectively.
• Proficiency with Google Drive, Google Sheets, MS Excel, Word, Accuro EMR, and PowerPoint.
• A strong work ethic, attention to detail, and the ability to multitask.
• A commitment to delivering world-class patient care.
• Must be willing to train in our Surrey location for the first 3 months before transitioning to our Abbotsford clinic.
• Fluency in Mandarin or Hindi is an asset.

If you're ready to be part of a dedicated team that prioritizes exceptional patient experiences, please submit your resume, cover letter, and wage expectations for consideration.

Candidates without direct ophthalmology experience are welcome to apply if they demonstrate a strong ability to learn and adapt quickly.