General Manager for a leading Entertainment / Theatre company in Dubai, UAE

Please only those managing a large live commercial entertainment venue apply

A leading theatre and entertainment company in the UAE, renowned for delivering world-class cultural experiences, live performances, and immersive attractions. Their diverse portfolio includes theatrical productions, art installations, interactive exhibits, and high-profile events that engage audiences from around the globe. They are committed to excellence, creativity, and innovation in every aspect of our operations.

Position Summary:

The General Manager (GM) will lead the strategic and operational management of our entertainment venue(s), ensuring excellence in programming, guest experience, and financial performance. This role demands a dynamic, results-driven leader with a proven track record in managing live entertainment, attractions, or cultural venues. The GM will oversee multidisciplinary teams and collaborate with creative, technical, and commercial departments to deliver high-quality entertainment offerings while maintaining operational efficiency and profitability. A MARKETING AND PROMOTION INSPIRED INDIVIDUAL WOULD BE DESIRED

Key Responsibilities:

• Leadership & Operations
• Oversee all aspects of day-to-day operations including venue management, show production, event execution, guest services, and health & safety.
• Lead and mentor cross-functional teams including operations, technical, front-of-house, and marketing staff.
• Ensure seamless coordination of theatrical, entertainment, and event activities with high standards of execution and customer satisfaction.
• Strategic Planning & Financial Oversight
• Develop and implement strategic operational plans aligned with the company's vision and growth objectives.
• Prepare, manage, and monitor annual budgets, financial forecasts, and cost-control strategies to ensure profitability and long-term sustainability.
• Analyze financial reports, KPIs, and performance metrics to inform decision-making and optimize operational efficiency.
• Business Development & Stakeholder Management
• Identify opportunities for new revenue streams, sponsorships, partnerships, and strategic collaborations.
• Serve as a key liaison with stakeholders including government bodies, sponsors, production partners, and high-profile clients.
• Maintain compliance with regulatory requirements and company policies.
• Guest Experience & Quality Assurance
• Drive innovation in audience engagement, visitor experiences, and service excellence.
• Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction.
• Monitor and respond to guest feedback to continuously improve the visitor experience.

Qualifications & Experience:

• Minimum 7 years of progressive management experience in attractions, live entertainment, sports, hospitality, or museum operations.
• Minimum 5 years of experience in budget development, financial strategy, and profitability management.
• Direct experience in one or more of the following:
• Theatre or performing arts venue management
• Art installations or immersive exhibitions
• Theme/amusement park entertainment
• Large-scale event production and operations
• Bachelor's degree in Business, Arts Management, Hospitality, or related field (Master's degree preferred).
• Strong knowledge of cultural trends, audience development, and international entertainment standards.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Attributes:

• Passion for arts and culture with a keen understanding of the regional entertainment landscape.
• Proven ability to lead in a fast-paced, dynamic, and multicultural environment.
• Strategic thinker with a hands-on approach to solving complex operational challenges.

Best regards,

Stephen J. Renard

President

Renard International Hospitality Search Consultants

Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year" https://www.hoteliermagazine.com/2019-pinnacle-awards-renard/

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