Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Metro Technician to join our team and drive our relationships with hyperscale clients to new heights.

Schedule: Training - Monday - Friday 8am - 4pm PST. 12 hour shifts - Sunday through Tuesday every other Wednesday or Thursday through Saturday every other Wednesday

Salary: $61,000 CAD

Data Center Metro Technician

The following “Services” shall be performed by the Metro Techs:

• Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products and services
• Provide technical, operational and administrative support, including as it relates to colocation, connectivity, and network products and services
• Support internal networks, IT infrastructure, computers, electronics, and telephone systems
• Plan and execute network deployments
• Install and deploy IT and network hardware
• Make and run patch cables as well as verify testing cable paths
• Oversee access to, and work within, the facilities, including work related to structured cable installation, circuit delivery, and equipment installations
• Support maintenance of infrastructure, network equipment, and network services, including but not limited to break fix work
• Perform Data Center hardware and inventory audits
• Process incoming shipment, label packages, and maintaining designated storage
• Help manage tickets from end to end
• Travel to nearby cities
• Assist with capacity and power audits.

Metro Tech Expectations:

• The Metro Techs performing the Services must satisfy the following requirements:
• Must have knowledge of and be familiar with:
• Cable management
• Computer components and basic troubleshooting (A+ and N+ certifications)
• Linux
• Cisco/Juniper/Arista/Infinera / Ciena Hardware and OS
• Data Center facilities and environments.
• Must have at least 3-4 years of remote hand working experience
• Able to perform administrative work well, without supervision
• Able to perform the Services independently, without supervision
• Experience stacking and racking servers to a battery or other power source
• Able to work on multiple concurrent projects while meeting deadlines and ensuring up-time
• Able to lead projects and work autonomously on servers, routers, and switches
• Proficient with DCIM tools and ticketing systems such as JIRA
• Perform basic network configuration and troubleshooting of network devices
• Perform basic server and troubleshooting

Preferred, but not required:

• IITL and CCNA certified
• Able to lift 55lbs (25kg) servers/network equipment
• Organized and excellent with documentation
• Good communication skills
• Access to a car and be able to drive between sites in the same metro area if needed (hard requirement).
• Experience planning and executing network deployment

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver's license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [email protected] for more information.

Training Monday - Friday 8am - 4pm PST. After training, 12 hour shifts - Sunday through Tuesday every other Wednesday or Thursday through Saturday every other Wednesday