Job Summary

We're seeking an energetic, compassionate, results driven and highly organized Client Success & Inbound Sales Coordinator to join our in-person team in Calgary. This is a part-time role (25 hours/week) focused on helping prospective clients feel welcome, supported, and confident as they begin their nutrition and wellness journey.

As a key member of our client experience team, you'll embody our company values of peace of mind, compassion, collaboration, and customization in every interaction. You'll respond to inbound inquiries, guide clients through our service offerings, and work alongside our Sales Manager to ensure every person feels heard, respected, and empowered.

This is a consultative, inbound-only role — no cold calling is required at this time based on the warm leads coming into our practice. Success in this role involves consistently converting warm leads into booked client appointments and meeting or exceeding monthly sales goals.

Key Responsibilities

• Respond to inbound inquiries via phone and email with empathy, professionalism, and warmth
• Schedule and facilitate intake appointments on videoconference or phone and book right fit clients with one of our trusted Dietitians
• Build rapport with prospective clients by listening to their wellness goals and health concerns
• Clearly explain our personalized services and coaching programs
• Match and book clients with the right practitioner and program, customizing recommendations based on their needs
• Support and attend sales calls with the Sales Manager as needed
• Maintain accurate CRM records and follow up with leads who have not yet booked
• Work closely with the team in a collaborative, feedback-friendly environment
• Welcome clients in person at our Calgary office and create a peaceful, supportive environment
• Contribute to a team culture that values growth, collaboration, fun, and shared success

Who You Are

• Driven to make a difference and win: you measure success by both client impact, doing good in the world as well as sales performance
• Equally passionate about people and performance: you own your metrics and growth and understand great client experiences and strong conversions go hand in hand
• Energetic, motivational, self-confident and positive: you bring uplifting energy and assurance to conversations and teams
• Compassionate and empathetic: you make people feel safe and understood
• Warm, approachable, and people-focused: you naturally build trust and rapport and maintain a high level of ethics, professionalism and integrity in all you do
• Highly organized and self-directed: you thrive on creating and maintaining good systems, own your results and use your time effectively
• A collaborative team player: you enjoy contributing to shared goals
• Emotionally intelligent: you are an active listener, can adapt quickly to unexpected situations, roll with uncertainty, maintain a positive outlook and use setbacks as learning opportunities.
• Resilience: you can handle sales rejection, don't take things personally, seek feedback to continue to grow and can keep pushing forward and persevere in the face of obstacles.
• Personally passionate about health and wellness: you walk the talk and live your values
• Committed to customized, client-centered service that's never one-size-fits-all

Qualifications

• 2+ years in a client-facing or consultative role (sales, intake, or advisory experience)
• Post-secondary education required (diploma, degree or certification in any field related to this job description)
• Strong written and verbal communication skills to effectively present services, answer questions and build rapport with customers
• Excellent interpersonal skills to connect with prospective clients, understand their needs and build rapport.
• Strong understanding of health and wellness and personal value for maintaining a healthy lifestyle
• Tech-savvy (comfortable with digital tools, CRMs, and scheduling platforms)
• Able to work in person at our Calgary office, with some flexibility in start times

Compensation Package

Part-Time | 25 Hours/Week

3 Month contract; following a successful period of performance and achievement of sales target this position may be converted to a permanent role.

Base Hourly Pay + Commission

Schedule

• 25 hours per week (in-person)
• Flexible start times within core business hours, Monday to Friday to accommodate your personal and family schedule.

Perks & Benefits

• Opportunity to earn more by exceeding sales targets
• Flexibility for time off and vacation
• Team appreciation activities and celebrations
• Training and development support
• Respect for work-life balance is honoured
• Opportunity to attend team social activities
• Growth into full-time roles with benefits available

Growth Opportunities

· This role offers growth opportunity into more senior roles, sales management, or operational leadership roles for those who excel. We invest in our team and value people who want to grow with us.

How to Apply

If you're someone who thrives on connection, lives a healthy lifestyle and measures success by both creating a meaningful impact as well as sales performance, we'd love to meet you.

Due date for application: Accepting applications as soon as possible until filled or at the latest Friday June 6, 2025.

Start date: Flexible but ideally as soon as possible

Please send your resume and a detailed cover letter BY EMAIL to CEO and Founder Andrea Holwegner: careers "at" healthstandnutrition "dot" com

Important: In addition to your resume please submit a cover letter that answers the following questions:

1. What prompted you to apply for this position?

2. After reviewing the job description and our company website what professional skills and experience do you have that you feel you can offer our business?

3. After reviewing the job description and our company website what about our practice personally appealed to you?

4. Do you enjoy wellness, food, cooking or some aspect of healthy living? If so how?

5. What are you looking for most from our team/practice both personally and professionally?

6. What are your pay expectations for this role?

Before submitting your application it is strongly recommended that you review our company website and get a good feel for our company values, services and if you would be a good fit. Visit www.healthstandnutrition.com.

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More About Us

We are an established and growing business with a 25 year history of creating purposeful health and wellness impact. We teach people how to eat well and still have a life!

Our team of private practice Registered Dietitians provide scientific, evidence-based services to help individuals and companies achieve improved health, mental health and wellness. Our certified practitioners deliver one-on-one health coaching, professional speaking engagements and consulting support that is grounded in compassion, collaboration, and customization. We believe in providing peace of mind by creating supportive, client-centered experiences that meet people where they are.

Our team offers local and digital nutrition consulting services for both consumers and business:

• We are leaders in both in-person and virtual nutrition counseling for individuals, families, and employees at work.
• We offer professional speaking engagements, online learning, and workplace nutrition solutions for corporate wellness programs.
• As consulting experts for the food and grocery industry, we help to elevate the marketing initiatives, strategy, and innovation of healthy brands.
• We continue to create one-of-a-kind online courses and digital nutrition resources that solve the most common nutrition and health challenges for individuals and corporations.

Food. It sounds so simple but can often be hard to figure out. Like you, we seek a balanced lifestyle that nourishes good health but also satisfies the soul. Our mission is to empower people to create a healthy and joyous relationship with food and your body. This means getting enough nerdy nutritious foods for health while also saving room for soulful foods chosen exclusively for taste and social fun like nachos and dessert.

We prioritize a company culture where customers and our internal team will feel a sense of pride, positivity and purposeful living as a result of the experiences at our company.