RSL'S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Eighteen Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust' by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision
To be the environment that inspires excellence and trust within our community.

RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for four consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of the position

Assist with Credit and AR administration and management, including collecting money owed on customer accounts, administering new account applications, cash application, credit card reconciliation and customer account inquiries. There will be other duties as required or assigned including report preparation, filing, assisting other administration staff and management as required or assigned.

Duties and Responsibilities

• Credit applications processing and management of customer files.
• Daily posting of customer payments.
• Reconciliation of branch cash and credit card payments.
• Reply to customer account and invoice inquiries.
• Credit and collections administration and management.
• Consult with the sales team to get the information needed to facilitate the sales and collection processes.
• Credit/AR month-end duties.
• Work with accounting personnel as required for bank reconciliation and AR issues.
• Assist the Accounting and the Accounts Payable departments when needed.

Skills and Qualifications

• Minimum of 2 years of Canadian experience working in a credit and/or accounts receivable department of a medium to large-sized company.
• Experience with ERP systems.
• Customer service experience.

Core Competencies:

• Ability to learn on the fly and work with minimal supervision.
• Integrity and trustworthiness.
• Analytical minded with problem solving skills.
• Customer focus.

Specialized Skills:

• Excellent oral and written communication skills.
• Intermediate knowledge of Microsoft Office software.
• Proficient in data entry.
• Highly organized, with a high level of accuracy, thoroughness, and attention to detail.
• Ability and willingness to take the initiative and be proactive, with exceptional follow-up skills.
• Motivated, and energetic, with a positive attitude and a pleasant and calm demeanor.
• Proven ability to prioritize, multitask and think ahead.
• Ability to work well under pressure and meet deadlines for critical tasks.

What we offer:

The target salary range for this position is $54,000 to 58,000 CAD. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• 3 weeks vacation.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Pension plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.