We Recruit. It's that simple. Every day we meet with candidates to find the best local talent in the market. Through an understanding of our client's business, we turn today's talent into tomorrow's success.Our client is currently seeking a Service Administrator to work on-site at their facility in Saint John, NB. This is a full-time ongoing assignment with our client. The work schedule is Monday through Friday regular business hoursJob Summary
The Service Administrator will be responsible for providing a full range of service and administrative support functions for the service department. The Service Administrator will work in close proximity to the Service Supervisor and Service Dispatcher and will assist with the flow of information with the Parts Department.Key ResponsibilitiesPayroll Management: Process and manage payroll accurately and on time. Ceridian PayrollWork Order Administration:Prepare and input all work orders, purchase orders (POs), and machine entries.Maintain accurate records for preventive maintenance (PMs), battery PMs, and other service-related tasks.Procurement: Order and track office supplies, CAT products, and other required materials.Arrange necessary equipment and refreshments for service-related meetings and training sessions.Travel Coordination: Book hotel accommodations for technicians as required.Invoicing and Customer Service: Mail out all service invoices promptly.Respond to customer inquiries regarding invoice statuses and service-related questions.Communication and Support: Answer company phone lines and direct calls appropriately.Assist the Service Department in the absence of the Service Dispatcher.Documentation and Filing: Organize and maintain work orders, service reports, and other essential records.Additional Duties: Perform other tasks as assigned by the Service Department.
QualificationsOrganizational Skills: Strong ability to manage multiple tasks efficiently and prioritize effectively.Interpersonal Skills: Ability to build positive relationships and collaborate with internal and external stakeholders.Team Collaboration: Willingness to work closely with the Parts and Service Team to support operational goals.Time Management: Proven ability to meet deadlines and manage workload in a fast-paced environment.Communication: Excellent verbal and written communication skills, with active listening abilities.Attention to Detail: Strong focus on accuracy and problem-solving to maintain high-quality work.Problem-Solving: Ability to brainstorm and implement effective solutions to complex issues.Efficiency: Capable of optimizing time and processes to improve the productivity of the Branch's Service Department.Working ConditionsOffice Environment: Work in a climate-controlled office setting.Pace of Work: Operate efficiently in a fast-paced environment.Overtime: Occasional overtime may be required.Physical Requirements: Prolonged periods of sitting. WHAT WE OFFER $20.00+ per hour plus 4% vacation pay (+ depending on expereince) Occupational Health & Safety Training Prompt weekly payroll through direct deposit onlyREFER TALENT, GET REWARDEDKnow someone already working with Integrated Staffing? Ask us about our Employee Referral Bonus. It's simple – if you're employed with Integrated Staffing and you refer someone for work and help build out team, you can receive a $100 bonus payment.#WeRecruit
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