JOB TITLE

Personal and Country Farm Lines Underwriter Level II (Intermediate P/L Underwriter)

REPORTS TO

Personal Lines Underwriting Team Leader

Hybrid - 3 days a week in office and Two days working remote (per company policy)

*Please note the location for working in the office is in Cobourg, Ontario*

Position: Permanent Full-Time

Position Overview

The core responsibilities of the Property, Country Farm and Auto Underwriter are to evaluate property and auto business, determine acceptability impose conditions, warranties and deductibles and provide quotes and calculations for new and existing business.

Position Responsibilities

Underwriting (85%) (Property, Country Farm & Auto)

• Underwrite risks based on the authority level of a Level II Underwriter
• Provide quotes on new and existing files, complete prospect notes and binds coverage
• Verify information on applications, assess risk and communicate rates and conditions to Brokers
• Review Insureds history, gather information from previous carriers and identify previous rejections
• Review completed inspection documents, including examining photos, cost estimators and questionnaires to determine that the physical condition of the buildings qualify for the package requested
• Send a copy of the inspection report to the appropriate Broker with a memo outlining any areas of concern and recommendations, follow-up with Brokers regarding resolution of those issues
• Send memos to brokers/agents, if insurance policy will be changed and/or discontinued
• Data enter new policy information and endorsements, determine coverage, class codes and complete renewal process
• Complete endorsements within a five-day period
• Scan documents and upload on to Cognition+
• Print declaration pages and review for accuracy
• Determine need for physical risk inspections and order an inspection if required
• Determine underwriting acceptability, coverage and rates, including calculation of premium and process changes for endorsements
• Work with FMRP regarding rate approvals, limits and coverage where required
• Review and underwrite property/auto renewals stopped in automatic process (Similar to above process for auto policies)
• Review coverage, liaise with Broker to gather current information related to file renewals
• Participate in department meetings and make suggestions for improvements in policy wordings, rates and guidelines, as well as process improvements to quality of service provided
• Complete auto/property statistics on rotational basis and ensure alignment and balance between the premium register and our system; fix errors, submit to OMIA

Administration and Relationship Building (15%)

• Training of Level I Underwriting and/or Underwriting Administrator team members
• Liaise with Brokers to explain coverages, exclusions, procedures, rates and manuals; act as a resource and develop a strong working relationship with them
• Compose documents such as memos and letters to Brokers
• Respond to telephone, fax, email and mail inquiries; provide information and resolve issues
• Contribute to reviews for Broker performance when requested
• Visit Brokers/Agents (time permitting) to build and maintain effective working relationships with periodic training and presentations to brokers/agents
• Put processes in place to enable an easy referral system from Brokers
• Identify and pursue new business opportunities with key Brokers
• Comply with HTM policies and procedures
• Monitor the marketplace and liaise with industry contacts to keep abreast of the changes to the insurance industry
• Participate and attend training and development initiatives, including industry related events
• Take meeting minutes when assigned and distribute to underwriting department after the meeting

** Note this job may require additional responsibilities and duties as assigned by HTM.

Education and Experience

• College diploma or University degree
• CIP completed or near completion
• FCIP is an asset but not required
• Business administration, office administration, insurance administration

Type of Experience

• Underwriting, property, Auto Mutual system, office administration

Years of Experience

• 3-5 years insuranceunderwriting experience

Knowledge, Skills & Attributes

• Understanding of insurance industry for Mutuals
• Knowledge of restrictions and provisions of reinsurance treaty and process for facultative cession
• Computer skills (Mastery of the use of Cognition+)
• Financial acumen; understanding rating process
• Office administration
• Skills and abilities required to perform duties
• Attention to detail and high level of accuracy
• Superior communication skills (written and verbal)
• Time management and organizational skills
• Customer service skills; people person
• Relationship building abilities
• Flexibility adapt to new situations
• Consistency in approach
• Positive can-do attitude
• Competent in reading and interpreting policy wordings
• Ability to prioritize and multi-task
• Work well in a deadline driven environment
• Event planning skills
• Ability to work well with suppliers; negotiate rates and timelines