What We're Looking For

● Strong analytical skills – Comfortable working with large datasets, extracting insights, and making data-driven decisions.

● Excellent problem-solving abilities – Ability to break down complex shipping issues, diagnose root causes, and drive resolution.

● Exceptional communication skills – Experience collaborating with technical and non-technical stakeholders across global teams.

● Operational mindset – Ability to juggle multiple priorities, cut through ambiguity, and execute structured decision-making.

● Cross-functional collaboration – Experience working with product managers, engineers, customer service, and external partners.

Preferred Qualifications

● SQL proficiency – Ability to query and analyze data effectively.

● Familiarity with APIs & logistics – Experience with shipping carriers, tracking aggregators, or supply chain operations.

● Technical skills (bonus) – Python, R, or JavaScript for data analysis.