Job Title: Assistant Sales Manager – Showroom

Location: Toronto, ON (On-site)

Job Type: Full-time, Permanent

Industry: Tile & Design

About M2 Tile & Stone

At M2 Tile & Stone, we specialize in importing premium tile collections from top European manufacturers, offering designers and homeowners access to unique, design-forward surfaces. Our Toronto showroom is not only a source of inspiration, it's one of the top-rated tile destinations in the city, backed by hundreds of 5-star Google reviews that speak to our exceptional service and client experience.

We're a close-knit, ambitious team driven by collaboration, creativity, and a commitment to doing things differently in the tile industry.

Role Description

We are seeking a customer-focused, hands-on Assistant Sales Manager to support day-to-day operations and team performance at our Toronto showroom. This is a full-time, in-person role that blends leadership, sales, and operational excellence. You'll work closely with the showroom team and leadership to drive a high level of service and support continued growth.

Responsibilities

• Assist in managing daily showroom operations and workflow
• Support and motivate showroom staff to meet service and sales goals
• Ensure all clients receive a consistent, high-quality experience
• Lead by example on the floor, coaching staff in real time
• Maintain showroom presentation and organization
• Open/close the showroom as needed and work Saturdays

Qualifications

• Minimum 2 years in a leadership or supervisory role
• 5+ years of customer service and/or sales experience
• Strong communication and team leadership skills
• Experience in design, interiors, or construction is a strong asset
• Able to manage competing priorities in a fast-paced setting
• Confident using Microsoft Office and POS systems

Why Join Us

• Work with a design-forward, growing company
• Supportive team culture with room to grow
• Competitive compensation based on experience
• Beautiful Toronto showroom (Dufferin & Lawrence)