About us

We are an organization driven by purpose. We are dedicated to serving Canadians and strongly committed to protecting their hard-earned money when it matters most. We live our promises and commitments every day by serving Canadians as one, and we have their best interest at heart. We strive to build an inclusive, accepting culture with commitment, determination and a bias for action.

The right challenge is waiting for you! Discover how valuable your experience can be and join our team.

About the role

Under the guidance of the Senior Manager, Learning & Employee Experience, the Advisor, Learning will support the training and professional development of CDIC employees, with a strong focus on overseeing the learning platforms and tools, to support the delivery of learning programs and content.

This role can be performed from our Ottawa or Toronto offices, following a hybrid model approach. Preference may be given to candidates located in the National Capital Region. This is a full-time permanent opportunity.

CORE RESPONSIBILITIES required for this role

• Maintain strong communication linkages and relationships with key internal stakeholders, to coordinate and manage training requests and projects.
• Support and facilitate learning programs and events, that align to the diverse needs of CDIC and result in increased levels of effectiveness and engagement.
• Design and facilitate engaging and effective learning content, including e-Learning modules, instructor-led training materials, and blended learning approaches, tailored to specific needs.
• Track and evaluate the impact of training programs using metrics like post-training assessments, competency evaluations and business outcomes to continually refined training programs and improve ROI.
• Administers CDIC's Rotation Program, including developing reporting metrics on ROI of program.
• Stays updated on emerging learning technologies and best practices to incorporate innovative approaches into training programs.
• Oversees the Learning Management System (LMS) and identifies areas for improvement.
• Research and manage various external vendors and tools to support learning experience
• Other duties as required

About you

You take pride in the work that you do and are passionate about making a difference and an impact. You face challenges head-on, are an excellent communicator and collaborator, and act with integrity.

• Ability to collaborate with cross functional teams and obtain relevant information from subject matter experts.
• Knowledge of learner / user experience development practices, learning theories and practices.
• Previous experience in the creation and delivery of learning packages, including in instructional design.
• Highly developed interpersonal and communication skills, both written and verbal.
• Familiarity with industry best practices and standards.
• Excellent analytical skills to assess training needs and measure program effectiveness.
• Ability to work independently and collaboratively within a fast-paced environment.
• Ability to effectively manage and prioritize multiple tasks/projects while meeting established deadlines.
• Ability to work as a team member within the ethos and values of CDIC.

SKILLS you bring

• Completion of a University Degree in Communications, Human Resources, Business Administration or a related discipline, or an acceptable combination of education, training, and/or relevant work experience.
• 3 to 5 years of relevant working experience in a related field to the position.
• Tech savvy, experience with technical tools like Articulate 360, Canva, Audacity, and the Office 365 suite of products.
• Strong proficiency in learning management systems (LMS) and e-Learning platforms.
• Experience with internal communications, graphic design, or writing copy for web is considered an asset.
• Proven experience in designing and implementing training.

Must have

Language Requirements: Bilingual Imperative: Level (BBB/BBB)

Security Clearance: Eligibility to obtain a Secret-level security clearance

Equity, Diversity & Inclusion and Accommodation Request

CDIC is an inclusive, equitable and diverse workplace. We want to give all qualified applicants the chance to shine during the selection process. We believe that everyone should be treated equally and fairly, regardless of race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CDIC will strive to provide equal opportunity to all. If you need an accommodation to apply for a position or participate in an interview, please contact us at [email protected].

Sound like you?

If you are passionate about serving Canadians and see yourself as our future Advisor, Learning, please click the "apply now" button below.