LMC Healthcare (LMC) is Canada's largest specialist care provider in diabetes & endocrinology. We're transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario & Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.
Currently, our growing team is looking for an Optometric Assistant who can work with us on a part-time, (15-20 hours/week) basis in our Scarborough and Bayview locations. This position is hybrid, working a few hours daily from home and in-clinic work to be scheduled as required.
Responsibilities:

• Greeting patients in person, by telephone, or online
• Booking/Scheduling appointments
• Marking recalls and cold calls to book appointments
• Explain procedures and costs to patients, taking payment
• Check-in and check-out patients in the clinic
• Facilitate patient referrals to other healthcare professionals
• Confirm appointments
• Reply to emails and voice messages
• Scanning forms into EMR

Requirements:

• High School or College Graduate
• Excellent verbal and communication skills
• Strong interpersonal skills, friendly and caring, outgoing personality
• Customer service experience is essential
• Confidence in cold calling
• Must be proficient with computers and excel spreadsheets
• Able to follow directions and take personal responsibility for actions
• Must demonstrate strong time management and organizational skills
• Ability to work independently and in a team
• Passion for learning and dealing with people
• Able to follow through on tasks with attention to detail
• Able to multitask

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
We thank all candidates, however, only those candidates selected for an interview will be contacted.

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