JOB SUMMARY:

Reporting to the Business Office Manager, the Coordinator participates in all aspects of the Business Office and systems including payroll, benefits, HR recruitment, onboarding, labour relations, accounting, and scheduling. This position encompasses the values, vision, ideals, policies and procedures of PPSL and is familiar with the collective agreement for Union Staff. He/she supports the manager with conflict resolution, attendance management and discipline. The Business Office Coordinator also collaborates with other Business Office coordinators to complete tasks effectively across Villa Marguerite, Sprucewood Place and Benevolence Care Centre. This is a Permanent Full-time position.

QUALIFICATIONS:

• Diploma in Business or Office administration.
• One year experience completing payroll clerical activities.
• Knowledge and experience of employee shift schedules and Collective Agreements.
• Experience in recruitment.
• Clear criminal record security clearance with Vulnerable Sector included (no more than 6 months old

TYPICAL DUTIES AND RESPONSIBILITIES:

Recruitment and Onboarding Process (internal and external):

• Posting Jobs.
• Responsible for collecting resumes and screening applicants.
• Set up interviews for department heads.
• Prepares interview guides.
• Participates in interview process to advise on process.
• Completes background checks: Contacts references, verifies qualifications, verifies abstracts and criminal record checks.
• Prepares offers to candidates including preparing offer letter and new hire paperwork.
• Coordinates onboarding: First day, Orientations, etc.
• Provides offer letters.
• Ensure all employee documents are completed and appropriately distributed.

Employee Filing

• Maintains employee files and updates all employee databases.
• Archive old files and reports for all payroll and benefits information.

Reporting

• Prepare & collect data – reporting as per PPSL priority indicators – performance measures.
• Track probation hours and advise department heads when the employee is getting closer to passing.
• Ensures current licenses for professionals and completes annual expense submissions.
• Responsible for maintaining HCA Directory under the guidance of the Care Manager.
• Conducts exit interviews when requested.

Payroll / Benefits & WCB Coordinator

• Completes daily entry of employee time and attendance and reviews PGI payroll finger scan submissions for 3 sites.
• Completes biweekly time attendance review for accuracy and completeness prior to submission to corporate payroll.
• Responds to Employee enquires on payroll errors, investigates, completes forms for correction and submits to head office payroll to correct.
• Collaborates with the Scheduling Office to gather work schedules for data entry and comparison to finger scan entries.
• Supports Managers with training on PGI and provides back up as required.
• Completes WCB employer report within 72 hours and coordinates with managers to create a return-to-work program.
• Completes and manages employee benefits for Group Source and Canada Life.

SKILLS AND ABILIITES:

• Proficient with Microsoft Excel, Word, and Outlook. Working in pivot tables would be an asset.
• Ability to communicate fluently in English, both verbally and in writing.
• High accuracy and attention to detail
• Demonstrated organizational, communication, and conflict resolution skills required.
• Must be able to establish and maintain relations with staff members.
• Physical ability to carry out the duties of the position.
• Must be able to work in many varied stressful situations.
• Must be able to work independently and as part of a team.

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